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Job Post Details

Front of House Supervisor - job post

Redwood Meadows Golf Clubhouse
2 Tsuut'ina Dr, Redwood Meadows, AB T3Z 3G6
From $20 an hour - Temporary, Part-time, Seasonal, Full-time

Job details

Pay

  • From $20 an hour

Job type

  • Temporary
  • Seasonal
  • Part-time
  • Full-time

Shift and schedule

  • Weekends as needed
  • Night shift
  • Holidays

Location

2 Tsuut'ina Dr, Redwood Meadows, AB T3Z 3G6

Benefits

Pulled from the full job description

  • Discounted or free food
  • On-site parking

Full job description

EMPLOYMENT OPPORTUNITY

***FRONT OF HOUSE SUPERVISOR***

Seasonal

Department: Redwood Meadows Golf Club

Reports to: Food & Beverage Manager/Front of House Manager

Competition Closes: Until Filled

Purpose of Job

In the role of FOH SUPERVISOR, reporting to the FOH Manager and F&B manager, you will provide an exceptional customer service that our Guests will remember. Your ability to work as a team leader combined with your service and supervisory skills and your engaging personality will ensure that our Guests have a memorable experience. If you have the drive to excel, passion for creating exceptional customer service and be a part of a leading hospitality destination in Alberta, we would like to hear from you.

Primary Responsibilities

  • To supervise and assist with training of a strong FOH team.
  • Assisting in doing weekly orders as needed to maintain supply of liquor
  • Assist in upholding policies and procedures
  • Training staff on POS system (Pixel Point)
  • Inventory controls of restaurant, bar, beer cart and 10th Tee
  • Ability to take orders for the guests.
  • To ensure that all morning and closing duties are done by staff.
  • Assist guests regarding menu items in an informative and helpful way
  • Ability to make & serve cocktails as per the present standards and have full knowledge of Food and Beverage Menu
  • Ensuring the restaurant and all outlets are clean & tidy at all times.
  • Making sure inventories are up to date.
  • Clearing tables and providing quality service to our guests
  • Responsible to ensure all our guests leave with a positive dining experience
  • Be aware of all Restaurant Environment and Health & Safety Procedures including Emergency Evacuation
  • Follow all safety and sanitation policies when handling food and beverage
  • Liaising and communicating effectively with all appropriate operational departments.
  • Developing & cultivating strong working relationships with all stakeholders (guests & colleagues alike)
  • Performing other duties as assigned or directed by the FOH Manager and/or Food and Beverage Manager.
  • Assist with disciplinary action reports with FOH staff

Knowledge and Skills Required

  • Ability to work under pressure.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Minimum of 2 years of experience as a Supervisor in a high-volume restaurant, Hotel or conference centre is required.
  • Knowledge of wines, beers and liquor.
  • Ability to lift up to 50 lbs.
  • Should possess professional attitude, strong interpersonal skills and be a good team player.
  • Ability to give written and vocal instructions to the colleagues.
  • Must have Pro Serve Certificate
  • Pixel Point experience an asset

Working Conditions

  • Must be 18 years of age or older
  • Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
  • Must have employment eligibility in Canada
  • Must have a reliable means of transportation

NOTE:

Please note that this organization adheres to Sections 1 - 9 of the Aboriginal Employee Preference Policy for selection and displacement. Only those applicants selected for an interview will be contacted. The successful candidate will be under a probationary period at the commencement of his or her employment.

Job Types: Full-time, Part-time, Seasonal

Pay: From $20.00 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Ability to commute/relocate:

  • Redwood Meadows, AB T3Z 3G6: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Work Location: In person

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