Residential Resale Representative jobs

Title: Community Sales Associate
Job Type: Full Time
Department: Sales
City: Calgary, AB

Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside our ESG practices (https://www.hopewellresidential.com/blog/our-esg-policy-how-it-supports-our-vision/316448), world-class team and incredible workplace culture, Hopewell is a true real estate leader.

Hopewell Residential currently has an opening for a Community Sales Associate to join the team. This position will report directly to the Senior Sales Manager.

Objective:

The Sales Associate position is responsible for greeting prospective clients, engaging them to better understand their new home needs, and answering questions about the product and community. This position will report directly to the Senior Sales Manager.

Key Responsibilities:

• Ask prospects questions with the goal of helping the client better understand what they are looking for.
• Point out standard and special features of the home and help them determine what they are looking for;
• Register interested prospects, and make notes about their buying motivations and needs. Input contact information into Salesforce including additional information in the notes area. Notify Area Manager of the interested prospects;
• Encourage interested prospects to select a lot, leave a security deposit and set an appointment with the Area Manager to write a contract;
• Prepare documentation including Purchase Agreement Documents, condition removal documents, amendments, change orders, deposit receipt, etc.
• Inform the clients when booking appointments of the length of the appointment as well as the items required at various meetings (i.e. cheques, bank drafts, and who to make them out to, mortgage verification letter and mortgage agents contact information, DSS booklets, etc.)
• Answer phone calls promptly. Be sure computer equipment and fax machine in sales office is up and running;
• Ensure model homes are tidy, are locked up properly and the security system is set before leaving the premises;
• Other duties and responsibilities as assigned.

Requirements:

• High School diploma;
• Proficient with Microsoft Office, including Excel, Outlook, and Word;
• Strong interpersonal and communication (verbal and written) skills;
• Detail orientated with solid data entry skills;
• Ability to multi-task;
• Time management and organization skills;
• Ability to excel in a fast paced, dynamic, deadline driven environment;
• Previous experience with NewStar would be considered an asset but training will be provided if needed;

Working Conditions:
Traditional showhome office hours are Monday to Thursday 2:00 pm to 8:00 pm and 12:00pm to 5:00 pm on weekends and holidays.