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Residence Inn Montreal Westmount jobs

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    • Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
    • View all Quality Inn Centre-Ville Montreal jobs - Montréal jobs
    • Salary Search: Front Desk Agent salaries in Montréal, QC
    • Reporting to the Executive Housekeeper, the Houseperson is in charge to ensure that the hotel rooms, common areas, and equipment are clean and in good working…
    • Reporting to the Front Office Manager and the Assistant Front Office Manager, the Front Desk Supervisor plans, organizes, directs, and oversees the activities,…
    • Administration générale : gestion des documents, courriers, rapports, tableaux, classement et fournitures.
    • Ventes et événements : préparation de contrats,…
    • InnVest réussit parce que nos employés aiment ce que nous sommes.
    • De plus, notre équipe de direction supervise les activités quotidiennes de près de 90 hôtels,…
    • Discuter avec les clients de l'utilisation des installations.
    • Préparer des budgets et surveiller les revenus et les dépenses.
    • Discuter avec les clients de l'utilisation des installations.
    • Régler les plaintes des clients et répondre à leurs préoccupations.
    • Expérience: 5 ans ou plus.
    • Discuter avec les clients de l'utilisation des installations.
    • Préparer des budgets et surveiller les revenus et les dépenses.
  • View similar jobs with this employer
    • Quarterly bonuses based on property performance.
    • Annual bonuses based on personal performance.
    • Awards for years of service.
    • Must be able to lift up to 50 lbs.
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    • Salaire et logement (appartement) inclus.
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    • Primes trimestrielles basées sur les performances de l'établissement…
    • Vous allez planifier, gérer et organisez des programmes d'activités sociales, culturelles et sportives en plus d'en assurer l'animation dans notre résidence…
    • Rejoignez notre équipe et aidez-nous à offrir des expériences de séjour inoubliables en fournissant un service attentionné et personnalisé, tout en garantissant…
  • À Montréal Entreprise : LUX Gouverneur – Résidences Statut : Possibilité d'emploi Type : Temps partiel Quart de travail : Jour Salaire : À discuter Catégorie …
    • REER collectif avec contribution de l’employeur jusqu’à 7 %;
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Job Post Details

Front Desk Agent
Quality Inn Centre-Ville Montreal
Montréal, QC
$17–$18 an hour
Full-time
Apply now

Job details

$17–$18 an hour
Full-time
Weekends as needed, Holidays
Montréal, QC

Full job description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

- Maintains an inventory of vacancies, reservations and room assignments

- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.

- Knows room locations, types of rooms available, and room rates.

- Registers arriving guests and assigns rooms.

- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

- Coordinates guest room maintenance work with the engineering and maintenance division.

- Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.

- Knows daily activities and meetings taking place in the hotel.

- Reports any unusual occurrences or requests to the manager or assistant manager.

- Manages and resolves all guest complaints in a professional and courteous manner.

- Processes guest check-outs and handles monetary transactions.

- Maintains customers’ privacy.

- Maintains a high level of professional appearance and demeanor.

- Performs other duties as assigned.

Qualifications:

- High school diploma or equivalent.

- Previous hotel-related experience preferred.

- Ability to communicate with public, hotel staff, and management in a professional manner.

- Knowledge of surrounding areas and local events.

- Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.

- Ability to learn safety, emergency, and accident prevention policies and procedures.

- Skilled in the use of front office equipment.

- Knowledge of proper telephone etiquette.

- Ability to work a flexible schedule, including weekends and holidays.

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Work Location: In person

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