Regional Manager jobs

Position Summary

The Regional Vice-President, Ontario & Atlantic is responsible for leading regional operations, financial performance, service delivery, strategic growth, and business transformation across Ontario and the Atlantic provinces. Reporting to the President, this role provides executive leadership to regional Directors and local operations teams, ensuring operational excellence, strong customer and insurer relationships, compliance with company policies and governance standards, leading major event response, and consistent achievement of revenue, profitability, health and safety, and service objectives.

(This posting reflects an existing vacancy)

Compensation

• Competitive executive compensation package.
• Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.

Benefits

• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance

What You’ll Do

• Provide executive leadership for operations across Ontario and the Atlantic provinces, ensuring the region delivers strong financial, operational, customer service, and health and safety results.
• Manage P&L - oversee regional revenue, profitability, project margins, budgeting, forecasting, workforce planning, and overall business performance, with accountability for identifying performance gaps, managing financial and operational risks, implementing corrective actions, and leading a large, geographically distributed operation.
• Lead and support a team of regional operational leaders who are responsible for branch performance, project execution, emergency response, restoration services, and day-to-day operational delivery.
• Develop and implement regional strategies that support business growth, operational efficiency, service excellence, and alignment with corporate priorities.
• Establish clear goals, performance indicators, and expectations for regional and branch leadership teams, and regularly monitor progress against key business objectives, while building leadership capability through coaching, performance management, succession planning, and targeted development.
• Visit branch locations and review operational performance to ensure consistent adherence to company procedures, program requirements, industry standards, and health and safety expectations, including privacy and workplace requirements, audit controls, and corporate governance obligations.
• Partner with branch leaders and corporate teams to identify opportunities, address operational gaps, improve productivity, and support continuous improvement across the region.
• Build and maintain strong relationships with insurance partners, claims stakeholders, private customers, vendors, and internal business partners to support service quality and business growth.
• Promote a culture of accountability, collaboration, customer focus, and high performance across all regional teams.

What You Bring

• Significant senior leadership experience in operations, regional management, or a related executive role, preferably within restoration, construction, property services, insurance, or another service-based industry.
• Proven experience overseeing geographically diverse operations with full accountability for revenue, profitability, workforce planning, and service delivery.
• Data driven decision-making and problem-solving abilities in a fast-paced, high-volume operational environment.
• Demonstrated ability to manage large teams through direct reports, including Directors, Branch Managers, and operational leaders.
• Strong financial acumen, including experience with P&L management, budgeting, forecasting, margin improvement, and operational performance reporting.
• Strong business and financial judgment, with the ability to analyze performance trends, identify risks, and implement solutions that improve growth, margins, productivity, and profitability.
• Experience building and maintaining strong relationships with insurance partners, claims stakeholders, private customers, vendors, and internal business partners.
• Ability and willingness to travel regularly across Ontario and the Atlantic region to support branch operations, customer relationships, and leadership alignment.
• Strategic and operational leadership with the ability to translate corporate objectives into clear regional priorities, action plans, and measurable results.
• Excellent leadership skills, including coaching, performance management, succession planning, and the ability to build accountable, engaged, and high-performing teams.
• Strong customer focus and relationship management skills, with the ability to represent the organization professionally with insurers, claims partners, private customers, and internal stakeholders.
• Effective communication, influencing, and change management skills, with the ability to align diverse teams and stakeholders around business priorities.
• Strong commitment to health and safety, compliance, governance, service quality, and continuous improvement.
• Post-secondary education in business administration, operations management, construction management, or a related field is preferred; equivalent experience may be considered.

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

• This is a regional leadership position based within Ontario or the Atlantic provinces, requiring approximately 50% travel.

At On Side, everything starts with people. We live our values - respect, integrity, generosity, excellence, and customer focus in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.

On Side Restoration welcomes and encourages applications from people with disabilities. Accommodations are available on request throughout all stages of the recruitment and selection process.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Insurance
Restoration

Benefits:

• Casual dress
• Company car
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Application question(s):

• To be eligible for this position the candidate must be either a Canadian citizen, a Permanent Resident or holder of an Open Work Permit. Which are you?
• This position requires approximately 50% regular travel across Ontario and the Atlantic provinces to visit branches and meet stakeholders. Are you able and willing to meet this travel requirement?
• Do you have direct, hands-on experience with full P&L management?

Briefly describe your experience with regional budgeting, forecasting, margin improvement, and turning around underperforming locations?

Experience:

• senior executive or regional leadership: 5 years (required)

Work Location: In person