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About PFX™

We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.

The Lab Operations Coordinator is responsible for supporting the efficient operation of the laboratory and office environment through administration, purchasing, document control, compliance coordination, project tracking, and operational support. This role works closely with technical, finance, quality, and operations teams to ensure laboratory activities are well organized, compliant, and aligned with business objectives.

Key Responsibilities

Administrative & Operational Support

• Maintain laboratory and office supply inventories and coordinate the purchasing of laboratory materials, equipment, consumables, and office supplies.
• Collaborate with Accounting and Procurement to onboard new vendors, obtain quotations, prepare purchase requisitions, and track purchase orders and invoices.
• Coordinate departmental shipping and receiving activities, including sample shipments and courier services.
• Direct inquiries to appropriate internal resources and coordinate the tracking and follow-up of technical inquiries.
• Collaborate with team members to identify operational needs and implement solutions that improve efficiency and effectiveness.

Document Control & Compliance

• Develop, maintain, and continuously improve document management systems (electronic and hard-copy) to support ISO 17025 and regulatory compliance requirements.
• Support ISO 17025 compliance activities, including document control, record management, audit preparation, corrective action tracking, and proficiency testing coordination.
• Manage laboratory equipment records, including calibration schedules, maintenance documentation, and service records.
• Conduct or support internal audits related to safety, housekeeping, quality systems, and ISO compliance.

Laboratory Operations Support

• Maintain chemical inventories, including tracking quantities, expiration dates, manufacturing dates, and storage requirements.
• Coordinate hazardous waste disposal activities in accordance with company policies and regulatory requirements.
• Maintain laboratory equipment inventories and asset records.

Financial & Project Administration

• Track departmental operating and capital expenditures and support budget monitoring activities.
• Liaise with Finance and Accounting to ensure expenses are accurately coded, captured, and reported.
• Develop and maintain project tracking systems to provide visibility into R&D project status, timelines, resource allocation, and financial tracking.
• Develop, maintain, and report departmental KPIs and operational metrics.

Systems & Continuous Improvement

• Assist with the implementation and administration of Laboratory Information Management Systems (LIMS).
• Support the management and maintenance of Product Data Structures and associated technical documentation.
• Participate in continuous improvement initiatives to enhance laboratory efficiency, data integrity, and operational performance.

Qualifications & Education Requirements
Qualifications

• Strong organizational, planning, and multitasking skills with exceptional attention to detail.
• Experience coordinating purchasing activities, vendor management, and invoice tracking.
• Experience maintaining controlled documents and records within a quality management system.
• Knowledge of ISO 17025, ISO 9001, or other regulated quality systems is considered an asset.
• Experience supporting laboratory operations, manufacturing, R&D, or technical environments is preferred.
• Familiarity with chemical inventory management, equipment calibration records, and laboratory safety practices is an asset.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and document management systems.
• Experience with ERP systems, purchasing software, LIMS, or project tracking tools is considered an asset.
• Strong written and verbal communication skills.
• Demonstrated ability to work independently while effectively collaborating with cross-functional teams.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

Education & Experience

• Diploma in Business Administration, Office Administration, Science, Laboratory Technology, Quality Assurance, or a related field.
• Minimum 3–5 years of experience in an administrative, laboratory coordination, quality, or operations support role.
• Experience in an ISO-regulated laboratory, manufacturing, chemical, food, or consumer products environment is preferred.
• Equivalent combinations of education and relevant experience will be considered.

What We Offer:

• Competitive compensation
• Career growth opportunities – we prioritize internal promotions
• Employer funded retirement plan
• Comprehensive health benefits, including medical and dental coverage and Telemedicine
• Employee Assistance Program (EAP) – confidential support for mental health, financial advice, and more
• Paid vacation and statutory holidays
• Tuition assistance program – support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check, is required.
PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI)

Our Commitment to Fairness and Transparency
The PFX Group may use Artificial Intelligence (AI) or Automated Decision Systems (ADS) to assist in certain employment-related processes, such as recruitment and hiring. These tools are intended to support decision-making, not replace human judgment.