Receptionist jobs in Strathmore, AB

Job Summary
We are seeking a professional and friendly receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires excellent organizational skills, attention to detail, and proficiency in various software applications.

Duties

• Appointments: Booking/Rebooking/ Cash out
• Accurately scheduling and rebooking appointments for patients
• Manage calendars for staff members
• Customer interactions: Greet and welcome patients and visitors in a warm and professional manner
• Answer incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette
• Insurance portals: input for patient payments, reconcile billing records
• Data entry: Input data tasks accurately and efficiently using internal booking software program or other office software
• Maintain records and databases, ensuring all information is up-to-date and organized
• Inventory- Shipping/ Receiving parcels / Shipments of Stock
• Assist Administration Manager with quarterly counts and data input.
• Product knowledge
• Clerical duties such as filing, photocopying, and scanning documents
• Create patient files, prepare patient charts for appointments with correct documentation for each practitioner
• End of Day report creation and balancing Till Cash
• Support administrative tasks as required
• Housekeeping: Manage the reception area, ensuring it is tidy and presentable at all times

Experience

• Previous experience in a receptionist or administrative role is required
• Computer literacy with proficiency in Microsoft Office 365 applications is required.
• Familiarity with submission to Insurance Portals is an advantage but not mandatory.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills are essential.
• A keen attention to detail with a commitment to maintaining high standards of work.

Pay: From $18.00 per hour

Expected hours: No less than 25.0 per week

Benefits:

• On-site parking

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative: 1 year (required)

Work Location: In person