Realtor Home Office jobs

What we offer

What you’ll do

• Represent the company as the primary point of contact for all prospective purchasers and homebuyers.
• Nurture an excellent customer experience from lead through to closing.
• Establish rapport with visitors and leads; educate customers on available homes, communities, features, options, and pricing.
• Conduct Mattamy Store and model home tours; review site plans, floor plans, elevations, and available upgrades.
• Qualify prospects by understanding needs, lifestyle, budget, and timing; guide customers through the decision-making process.
• Deliver an exceptional homebuying experience aligned with company standards and customer satisfaction goals.
• Respond promptly, accurately, and professionally to purchaser and homeowner inquiries.

• Thoroughly understand and clearly explain the Agreement of Purchase and Sale and all related documentation.
• Prepare, review, and enter purchaser information, agreements, amendments, and deposits into the systems.
• Maintain accurate and complete purchaser files in accordance with internal policies and audit requirements.
• Track all customer interactions, appointments, and activities in the CRM systems.
• Conduct purchaser appointments at key milestones throughout the sales process.

• Help maintain a professional, welcoming, and organized environment.

• Participate in sales launches, special events, and community promotions as required.
• Attend regular sales meetings and collaborate with construction, marketing, and customer care teams.
• Support Sales Administrators and other sales staff as needed to ensure smooth day-to-day operations.

• Stay informed on market conditions, competitor activity, pricing, and product offerings.
• Maintain working knowledge of construction stages, mortgage processes, and closing requirements to better educate purchasers.
• Comply with all company policies, systems, procedures, and regulatory requirements.
• Uphold the highest standards of professionalism, ethics, and brand representation.

What you bring

• Minimum 5+ years of proven sales experience, ideally in luxury, premium, or high‑value transactional environments.
• Candidates must be willing to work from multiple Mattamy Store locations across the Greater Toronto Area (GTA) and may be reassigned to different locations on a temporary or permanent basis based on business requirements.
• Strong understanding of consultative selling and relationship management.
• Proven strategies to identify customer priorities and support confident decision‑making.
• Exceptional interpersonal, communication, and presentation skills.
• Strong customer service orientation with the ability to build trust and credibility.
• Excellent organizational, time management, and attention-to-detail skills.
• Comfortable using CRM systems and Microsoft Office applications.
• Self-motivated, results-driven, and able to work independently in a fast-paced environment.

Bonus points

• Proficiency in additional languages is considered an asset.

Please note that being a licensed real estate sales representative is not a requirement of employment with the Company. Therefore, it may not be feasible to renew your salesperson registration if you were to be employed in a sales position with Mattamy Homes.

Hours of work

This role will work on a 4 day per week schedule including Saturday & Sunday.

Compensation

This role will have a compensation structure comprised of a base salary and commissions.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.