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AutoCapital Canada Inc. is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management, and post charge-off recoveries. AutoCapital Canada works with Automotive Dealership Partners to help clients finance the purchase of new and used vehicles.

When it comes to our customers, partners, and our coworkers, we are always motivated to do the right thing. We are looking to find the best candidates whose skills and experience can empower us to exceed our goals and look to the future for growth.

What your day and week could look like

Reporting to the Income and Funding Manager, a Funding Analyst plays an essential role in mitigating risk by verifying and validating consumer information and the accuracy of documentation provided for fulfillment of an auto loan.

This role comprises:

• Reviewing the accuracy of loan documents received digitally from automotive dealer partners across the country in comparison to the loan approval and company policies by leveraging an internal workflow platform.
• Interacting with automotive dealer partners, in writing and verbally, regarding discrepancies in document detail, calculations, loan terms and approval conditions
• Accurate and timely data entry of contract, banking, and application details to ensure successful onboarding of the client’s loan
• Working in a fast-paced environment to achieve departmental service level goals while maintaining a high level of accuracy
• Providing dutiful customer service by answering inbound calls from dealer partners who require assistance in fulfilling loan documentation requirements or other general inquiries
• Balancing attention and prioritization between new files and following up on outstanding files to ensure nothing slips through the cracks
• Displaying commitment to teamwork and collaboration via clear and affirmative communication for the purposes of your professional correspondence and interpersonal interactions
• Other administrative duties related to the working domain of the funding department which may arise as a consequence of the normal flow of business

What you bring

• Strong computer and technical skills to work across multiple platforms
• Ability to remain focused in a dynamic and time-critical environment
• Proven organizational skills with attention to detail and an ability to pick out inconsistencies
• Solid interpersonal and team building skills and a willingness to learn from your peers and respond positively to helpful criticism
• Customer service skills to respond professionally to our dealer partners and loan applicants
• Motivation and drive for continuous learning and growth within your role and the company at large
• Dependability, integrity, and motivation to produce high-quality work within the boundaries of our policy environment
• Experience in an Auto Finance company is an asset

What you can expect from us

Our Employee Experience is aimed at supporting and inspiring our talented team through:

• A passionate team dedicated to the support and empowerment of others
• An environment where creative, innovative thinking is encouraged

To be considered for employment you will need to successfully pass a criminal background check, and validation of your work experience.

Next Steps

Please take the time to be thoughtful and considerate with your application. Help us understand how your professional experience is relatable to this job posting. This will allow us to better recognize how you could be a great addition to our team.

Diversity and Inclusion

The CanCap Group and our subsidiaries are an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.

Thank you to all interested applicants. Only candidates who possess the experience, skills, and qualifications outlined above will be contacted for next steps in the hiring process.