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    • Your contributions will enhance our guests' experiences while maintaining the hotel's operational integrity.
    • Previous experience in hotel front desk operations…
    • The ideal candidate will ensure exceptional guest experiences through excellent customer service, efficient management of front desk activities, and effective…
    • Sous la supervision de la gouvernante, le préposé aux petits-déjeuners prépare les aliments et entretient, nettoie, et remet en ordre la cuisine et la salle de…
    • Nous sommes à la recherche des meilleurs candidats pour combler ce poste.
    • Nettoyer les chambres et salles de bain selon les standards de l’hôtel;
    • Our hotel is dedicated to providing guests with a memorable stay by maintaining high standards of cleanliness and customer satisfaction.
    • Nous avons besoin d'une personne ayant de l'expérience dans l'organisation d'un déjeuner incluant les employés du rayon, l'inventaire et les clients (parfois…
    • GESTION (sous supervision) de ce qui se passe dans les départements de l'entretien et du déjeuner.
    • GESTION des situations avec les clients.
    • Sous l’autorité du superviseur de la réception, l’assistant(e) superviseur(e) agit à titre de personne ressource de premier niveau pour l’équipe.
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Job Post Details

Guest Services Representative - job post

Quality Inn & Suites Downtown Windsor
3.2 out of 5 stars
675 Goyeau Street, Windsor, ON N9A 1H3
From $19.20 an hour - Part-time

Job details

Pay

  • From $19.20 an hour

Job type

  • Part-time

Shift and schedule

  • Night shift

Location

675 Goyeau Street, Windsor, ON N9A 1H3

Full job description

Summary

We are seeking a dedicated, energetic Guest Services Representative to join our team at Quality Inn and Suites. In this role, you will be responsible for managing front desk operations. Your contributions will enhance our guests' experiences while maintaining the hotel's operational integrity.

Responsibilities

  • Greet guests warmly and assist with check-in and check-out procedures.
  • Manage reservations and handle guest inquiries efficiently.
  • Maintain a clean and organized front desk area while providing excellent customer service.
  • Assist guests with information about local attractions, dining options, and hotel amenities.
  • Handle phone calls promptly with proper phone etiquette, addressing guest needs or concerns.

Requirements

  • Previous experience in hotel front desk operations or customer service is mandatory.
  • Strong communication skills with a focus on hospitality and guest satisfaction.
  • Ability to work independently during night shifts as well as part of a team during the day.
  • Must be available for all shifts and steady weekends.
  • Multilingual or bilingual abilities are an asset but not required.
  • Familiarity with hotel management software is a plus.

If you are passionate about hospitality and eager to provide exceptional service to our guests, we invite you to apply online.

Job Type: Part-time

Pay: From $19.20 per hour

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (required)

Work Location: In person

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