Post Sales Support jobs

At La-Z-Boy Ottawa, Kingston, and Gatineau, we’ve learned something important about our most successful Sales Consultants.

They aren’t always furniture experts.

Many come from hospitality, restaurant management, jewelry sales, customer service, business ownership, travel, luxury retail, and other relationship-focused careers. They enjoy meeting people, bring positive energy to every interaction, and genuinely care about helping customers make important decisions.

If you’re a mature professional who enjoys building relationships, delivering exceptional service, and wants your income to reflect your effort and results, we’d love to meet you.

This is not an entry-level retail position. This is an opportunity to build a rewarding career with one of Canada’s most trusted furniture brands.

Our top performers consistently earn well above average through a competitive commission structure, strong showroom traffic, premium products, and a reputation customers trust.

What You Can Expect

• Typical earnings of $60,000 - $90,000+
• Uncapped commission structure
• Top performers can earn significantly more
• Strong walk-in traffic and quality customer opportunities
• No cold calling or prospecting
• Premium products customers are excited to buy
• Supportive leadership and ongoing coaching
• Recognition programs and performance awards
• Opportunity to earn a paid incentive trip
• Long-term career growth opportunities
• A positive, high-performing team culture

The more value you create for customers, the more you earn.

What You’ll Do

• Welcome customers and create a warm, professional first impression
• Learn about customers’ lifestyles, needs, and preferences
• Help customers create furniture solutions that fit their homes and lives
• Deliver product demonstrations and recommendations with confidence
• Create an enjoyable, stress-free shopping experience
• Build lasting customer relationships through follow-up and service
• Work toward individual and team sales goals
• Maintain an inviting and organized showroom environment
• Accurately process orders and customer information
• Stay current on products, promotions, and company programs
• Support teammates and contribute to a positive team culture

Who Thrives Here

Our strongest consultants are often:

• Former restaurant managers and hospitality professionals
• Jewelry and luxury retail sales professionals
• Customer service leaders
• Small business owners
• Travel consultants
• Relationship-focused sales professionals
• Mature professionals seeking a rewarding second career

Successful candidates are:

• Naturally positive and enthusiastic
• Comfortable starting conversations and building rapport
• Goal-oriented and self-motivated
• Professional and dependable
• Passionate about helping others
• Confident without being pushy
• Motivated by personal growth and performance

What You’ll Bring

• 3+ years of customer-facing experience in sales, hospitality, service, leadership, or relationship-based roles
• A customer-first mindset and commitment to exceptional service
• Strong communication and relationship-building skills
• Confidence discussing products, pricing, and solutions
• Experience working toward goals and achieving results
• Basic computer proficiency

Post-secondary education in sales, business, design, or a related field is an asset but not required.

Furniture experience is not required.

Bilingualism is an asset.

Why You’ll Love It HereUnlimited Earning Potential

Your results directly influence your income.

Comprehensive Benefits

• Extended Health Care
• Dental Care
• Vision Care
• Life Insurance
• Wellness Program

Recognition & Rewards

• Performance Bonus Opportunities
• Awards and Recognition Programs
• Opportunity to Earn a Paid Incentive Trip
• Company Events and Celebrations

Employee Perks

• Employee Furniture Discount Program
• Flexible Scheduling Opportunities
• On-Site Parking
• Ongoing Training and Development

Supportive Team Environment

Work alongside passionate people who enjoy helping customers and supporting each other’s success.

Career Growth

Build a long-term career with a company that values ambition, performance, and personal growth.

Additional Details

Job Type: Full-Time

Work Location: In Person

Schedule:
Retail schedule including evenings and every weekend.

Physical Requirements:
Must be able to stand for extended periods.

AI Disclosure

Please note that we may use AI-enabled tools to support portions of the recruitment and selection process. All hiring decisions are made by human reviewers.

About Us

La-Z-Boy Ottawa, Kingston, and Gatineau is more than furniture. We’re in the business of helping people create homes they love.

As a Canadian-owned retailer serving Eastern Ontario and Western Quebec, we are proud of our reputation for comfort, quality, and exceptional customer experiences.

We believe in treating people well—both customers and employees. We celebrate success, support one another, and create opportunities for people to grow professionally and personally.

If you’re looking for more than just a job—if you’re looking for a place where your personality, experience, and work ethic can translate into meaningful income, personal satisfaction, and long-term success—we’d love to hear from you.

Please apply with your résumé and tell us why this opportunity is the right next step in your career.

La-Z-Boy Ottawa, Kingston, and Gatineau is committed to fostering an inclusive and equitable workplace. We provide equal employment opportunities to all individuals and will accommodate applicants throughout the recruitment process upon request.

Pay: $60,000.00-$90,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Life insurance
• On-site parking
• Store discount

Application question(s):

• Are you legally entitled to work in Canada?
• Are you available to work evening and every weekend?
• Are you able to train at other locations?

Experience:

• Sales: 3 years (required)

Language:

• English (required)

Work Location: In person