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Job Post Details

Receptionist/Administrative Assistant - job post

Kitchener Physiotherapy & Wellness
Kitchener, ON
$18–$20 an hour - Casual

Job details

Pay

  • $18–$20 an hour

Job type

  • Casual

Location

Kitchener, ON

Benefits

Pulled from the full job description

  • Extended health care

Full job description

Kitchener Physiotherapy & Wellness is looking for a reliable, punctual, and motivated team player to join our team as a part-time/casual front desk Administrative Assistant/Receptionist. We are multi-disciplinary clinic providing physiotherapy, massage therapy, orthotics, compression stockings, acupuncture and bracing services.

We are looking for a candidate who is flexible can work Monday-Saturday

Job duties and responsibilities:

  • Ensure maximum client satisfaction through a high quality service approach
  • Greet patients and direct them to assessment/treatment room
  • Electronically book appointments for physiotherapy and massage therapy services
  • Confirm patient appointments and follow ups
  • Retrieve insurance information from clients and bill insurance companies online
  • Keep record of end of the day and financial spread sheet
  • Answer phones in a professional manner
  • Maintain clinic cleanliness and neat appearance
  • Prepare charts/files for new and repeated patients
  • Keep track of inventory of clinical supplies
  • Scan, fax and photocopy documents
  • Respond to patients/insurance company inquiries and provide them with detailed information on our services
  • Perform other various duties as assigned

Required skills:

  • Excellent verbal and written communication skills
  • Strong telephonic skills
  • Good team player
  • Basic knowledge of Microsoft tools: Office, Excel and Word
  • Exceptional customer service skills
  • Ability to work well under pressure
  • Strong Organization skills

Required Education/Experience:

  • Must have minimum one year of experience as a Receptionist
  • Education: Medical Office Administration education or equivalent
  • Experience in medical field and/or physiotherapy clinic is an asset
  • Experience with WSIB, Extended Health and MVA billing is an asset

Job Type: casual/Part-time

Pay: $18.00-$20.00 per hour

Work Location: In person

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