Network Support Engineer jobs in Ontario

The Network Administrator is responsible for the availability, security, performance, and lifecycle management of SPS’s wired, wireless, internet, WAN, and network-security infrastructure. The position designs, implements, monitors, documents, and supports network services required for office, warehouse, production, cloud, voice, and mobile operations.

The Network Administrator serves as a senior technical escalation resource, leads infrastructure improvements, coordinates vendors and service providers, supports cybersecurity and business-continuity activities, and provides secondary assistance with server, virtualization, cloud, and end-user technologies. The position requires hands-on work in office, production, warehouse, and outdoor environments and participation in scheduled after-hours maintenance and emergency support.

Key Responsibilities:

Network Operations and Engineering

• Administer switches, routers, firewalls, wireless controllers, access points, VPNs, internet circuits, and related network services.
• Maintain reliable and secure LAN, WAN, WLAN, internet, cloud, voice, and partner connectivity.
• Configure and troubleshoot VLANs, routing, switching, spanning tree, DNS, DHCP, NAT, VPN, QoS, PoE, and wireless services.
• Monitor availability, performance, capacity, latency, packet loss, utilization, and hardware health.
• Diagnose complex connectivity and performance problems and complete root-cause analysis.
• Maintain current firmware, supported configurations, backups, warranties, subscriptions, and licenses.
• Plan network capacity, lifecycle replacements, redundancy, and technology improvements.

Network Security

• Administer firewalls, IDS/IPS, VPN, network access control, segmentation, secure management access, and related security technologies.
• Review network-security alerts and assist with incident containment, investigation, recovery, and documentation.
• Apply approved security baselines, least-privilege principles, change controls, and vulnerability-remediation practices.
• Maintain separation and appropriate access between production, corporate, wireless, guest, voice, server, and management networks.
• Coordinate security requirements with HLNA, Honda, service providers, and approved third parties.

Network Security

• Lead or contribute to switch, wireless, firewall, fibre, cabling, rack, UPS, internet, and infrastructure modernization projects.
• Coordinate contractors and validate that installations meet SPS standards.
• Conduct site assessments and participate in wireless and wired coverage planning.
• Maintain network diagrams, rack elevations, cable and port records, inventories, circuit records, and recovery documentation.
• Develop technical recommendations, project plans, implementation plans, back-out plans, and post-implementation documentation.
• Assist with budgeting, procurement, licensing, vendor evaluation, and lifecycle planning.

Operational Support

• Provide senior escalation support for network, server, communications, production, and infrastructure incidents.
• Support VMware, Nutanix, Windows Server, Microsoft 365, Azure, IBM iSeries, backup, and telephone technologies as assigned.
• Participate in scheduled maintenance, on-call support, and emergency response.
• Record incidents, changes, assets, and technical work using approved SPS processes.
• Share knowledge and provide technical guidance to other ISD associates.

Qualifications:

Required

• Diploma or degree in Information Technology, Computer Science, Network Engineering, or a related field, or an equivalent combination of education and experience.
• Five or more years of progressively responsible enterprise-networking or infrastructure experience.
• Current CCNA certification or equivalent demonstrated enterprise-networking knowledge.
• Strong practical knowledge of switching, routing, VLANs, firewalls, VPNs, wireless networking, DNS, DHCP, TCP/IP, and network troubleshooting.
• Experience supporting highly available business or production environments.
• Experience with network monitoring, configuration backup, documentation, and change management.
• Strong knowledge of network-security principles and secure infrastructure administration.
• Ability to coordinate vendors, manage technical projects, communicate outages, and prepare clear documentation.
• Ability to participate in scheduled after-hours maintenance and emergency support.

Qualifications – Preferred

• CCNP Enterprise, CCNP Security, or comparable advanced networking experience.
• Experience with Cisco Meraki or comparable cloud-managed networking.
• Experience with network access control, privileged-access management, IDS/IPS, SD-WAN, and redundant internet connectivity.
• Experience with VMware vSphere Foundation or VMware Cloud Foundation.
• Experience with Microsoft 365, Azure, Windows Server, IBM iSeries, VoIP, UPS systems, and enterprise backup technologies.
• Experience in manufacturing, logistics, warehousing, or another operationally critical environment.
• PowerShell, Python, API, or infrastructure-automation experience.
• ITIL or formal service-management experience.
• Structured-cabling, fiber, wireless-survey, lift, or fall-protection training where applicable.

Essential Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, but there are functions of the job that may require mobility.

• While performing the duties of this position, the associate is regularly required to stand, walk, talk and/ or hear
• Sitting for extended periods of time
• Able to lift at least 40 lbs.
• Occasionally required to work 20+ ft. in the air in a scissor lift or Genie Boom
• Able to wear the required PPE (ie: bump cap, safety shoes, safety glasses, etc.)
• Work overtime as required

Working Conditions

Work is performed in a normal office setting with minimal exposure to health or safety hazards. Occasionally required to work on the production floor in a non-climate controlled environment or outside in varying weather conditions.

Why Join Us?

We offer a dynamic and fast-paced environment where you can grow your career and make a tangible impact. You'll work with cutting-edge technologies and collaborate with professionals who value innovation, integrity, and teamwork.Please submit your resume and cover letter in one pdf through the Indeed portal.

Simcoe Parts Service is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact our recruiter.

Job Type: Full-time

Pay: $83,000.00-$86,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Ability to commute/relocate:

• Alliston, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• networking or infrastructure experience.: 5 years (required)

Work Location: In person