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Network Support Engineer jobs in Edmonton, AB

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    • IT support: 1 year (required).
    • Ability to test and solve problems related to computing and/or email and/or network and/or point of sale terminals (POS).
    • Commercial network and communications equipment.
    • Matrix HR is hiring Implementation Technicians on behalf of a leading Canadian provider of technology…
    • Provide friendly and professional helpdesk support, including coverage during business hours and on call coverage for after-hours support as needed.
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    • Telecom DC power; network synchronization/timing; firewalls and secure network interfaces; monitoring and network management systems.
    • Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement.
    • Telecom DC power; network synchronization/timing; firewalls and secure network interfaces; monitoring and network management systems.
    • Lead network assessments, capacity planning, and performance optimisation across plant and field networks.
    • Strong practical knowledge of the Purdue Model and…
    • Strong troubleshooting skills to resolve network issues.
    • Ability to perform network assessments and design recommendations.
    • 2–4 years of experience in IT infrastructure, systems administration, or network support;
    • Provide onsite and remote infrastructure support for servers, networks…
    • Provide first-level and advanced technical support for hardware, software, access, and network issues.
    • Experience in system administration, development, or IT…
    • Install and support Starlink, wireless, cellular, camera, and network equipment.
    • Provide onsite and remote IT support for field users and facilities.
    • The position is structured approximately 50% as office-based support at the Edmonton office, providing general IT support, and 50% as travel-based field and…
    • Responsible for end-user support, you will partner with our clients to resolve their IT issues.
    • Preparing and deploying workstations, printers, network hardware…
    • The successful candidate will have proven experience supporting medium to large-scale enterprise networks, troubleshooting complex network issues, and…
    • The ability to develop dependable solutions that are easy to support, maintain, and expand.
    • This position may involve travel throughout Western Canada to…
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Field Service Technician - IT Field POS System and Troubleshooting
YEG MEDIA INC
·
4.6
Edmonton, AB
From $63,792 a year
Fixed term contract, Temporary, Freelance, Full-time
Apply now

Job details

From $63,792 a year
Fixed term contract, Temporary, Freelance, Full-time
Weekends as needed, Monday to Friday, On call
Edmonton, AB

Full job description

The main function of the Field Service Technician will be to test, troubleshoot, repair and/or replace electronic devices on customer site.

You will be working with individuals who are customer-focused, make quality decisions, drive results, manage ambiguity and are resilient.

Your experience includes:

  • Test electronic devices and diagnose problems
  • Efficiently troubleshoot various devices while respecting customer satisfaction and cost control
  • Replace varied pieces of the equipment and offer training to customers concerning their functioning
  • Install and upgrade software, Terminal also provide training.
  • Maintain an updated inventory of all-new, used and returned equipment
  • Attend on-site within 4 hours SLA
  • Education & other requirements

-Diploma in electronics or the equivalent or any Equivalent work experience may be considered a substitution

-Ability to test and solve problems related to computing and/or email and/or network and/or point of sale terminals (POS)

-Very good communication skills (Reading and writing)

-Possession of a valid driving license with the Background check

-Shift work requiring the Field Service Technician to be available during the workweek and on weekends sometimes after hours.

Job Types: Full-time, Fixed term contract, Freelance

Pay: From $63,792.00 per year

Additional pay:

  • Tips

Schedule:

  • Monday to Friday
  • On call
  • Weekends as needed

Application question(s):

  • Do you currently live in Edmonton
  • Is your smartphone an iPhone or an Android?
  • Are you open to using your personal vehicle for this position?
  • Are you available to work on the road from 8am to 7pm
  • Do you need a work permit?

Experience:

  • IT support: 1 year (required)

Language:

  • Mandarin (preferred)
  • Cantonese (preferred)

Work Location: On the road

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