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    • Working with various fabrics, including measuring, cutting, folding, and packing orders.
    • RETAIL CUTTER / CUSTOMER SERVICE ASSOCIATE*.
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    • The Sample Fabric Cutter is responsible for preparing fabric swatches and samples in accordance with exact specifications for design, sales, and quality…
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Job Post Details

Retail Cutter / Customer Service Associate
Mook Fabrics Ltd
·
1.7
Medicine Hat, AB
From $15 an hour
Full-time
Apply now

Job details

From $15 an hour
Dental care, Life insurance, Extended health care, On-site parking
Full-time
Medicine Hat, AB

Full job description

RETAIL CUTTER / CUSTOMER SERVICE ASSOCIATE

Are you looking to be a part of a growing company?

Are you a team player? Looking for something fast paced?

Mook Fabrics Ltd is a large wholesale/retail fabric supplier servicing and distributing throughout Canada and the United States.

We are looking for a full-time individual to join our busy retail team in Medicine Hat.

Duties:

  • Assisting and advising customers on fabric purchases
  • Processing fabric orders
  • Working with various fabrics, including measuring, cutting, folding, and packing orders
  • Providing excellent customer service in person, over the phone, and via email
  • Answering and directing incoming telephone calls
  • Assisting with reception duties and providing coverage for the receptionist as required
  • Greeting customers and visitors in a professional and friendly manner
  • Maintaining organized filing systems and completing general administrative tasks
  • Supporting the retail and office teams as needed

Requirements:

  • Previous customer service experience is required
  • Reception, administrative, or telephone customer service experience is an asset
  • Knowledge of fabric is an asset but not essential; we will train the right person
  • Able to read and interpret orders and invoices
  • Strong communication and interpersonal skills
  • Good attention to detail and organizational skills
  • Computer literate and comfortable learning new systems
  • Reliable, dependable, and able to follow direction
  • Able to work in a fast-paced environment
  • Position requires the individual to be on their feet for most of the day

We Offer:

  • Monday to Friday, with rotating Saturdays
  • Full Time
  • Benefits
  • Team Environment with room for fostered growth
  • Onsite Training

Wage: Starting wage - $15 per hour.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Experience:

  • Customer service: 2 years (preferred)
  • Telephone Operation: 1 year (preferred)

Location:

  • Medicine Hat, AB (required)

Work Location: In person

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