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    • 6 months – 1 year of customer service experience.
    • Learn and retain a thorough working knowledge of all existing and new products and services.
    • Support the daily transactional work in customer service, accounting, and supply chain (all quote to cash processes) as needed.
    • Job Types: Full-time, Permanent.
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    • Retail sales, customer service, or cash handling experience is an asset.
    • Welcome customers, assess needs, and match them with the right products and services.
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    • Ability to identify member needs and recommend appropriate products or services, supporting sales growth and member engagement.
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    • Experience in a retail or customer service setting (0–2 years preferred).
    • Work with project teams, assist in case management, and support integrated service…
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    • Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
    • 1 year post-secondary education.
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    • Strong customer service and troubleshooting skills.
    • This position provides our customers with a high level of service which includes delivering the highest…
    • Staff rates on a variety of products & services.
    • Knowledge of basic Credit Union products, services and systems.
    • Minimum one year of proven sales experience.
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    • Customer service: 2 years (preferred).
    • Service writing with a service company: 2 years (preferred).
    • Proven ability to keep an organized and tidy workspace/…
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    • The FSR is responsible for servicing members consistent with the credit union’s objectives for member service and profitability.
    • Job Type:* Regular, Full-Time.
    • Customer service: 1 year (preferred).
    • Retail or customer service experience is a plus, but not required.
    • Keep the sales floor and customer service areas clean,…
    • Uncover members’ needs, and assist members to utilize the products or services which best meet those needs.
    • Answer the telephone in the branch to provide member…
    • The Senior Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as…
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    • Quote rates and explain products and services effectively.
    • Promote products and services using a customer-focused sales approach.
    • Pay: $19.00-$20.00 per hour.
    • We need a hard working individual(s) who can serve customers, load their products, as well as clean and maintaining the cardlock fuel site.
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Job Post Details

IntouchCX logo

Customer Service Representative (Spanish Bilingual) - job post

IntouchCX
3.2 out of 5 stars
875 St. James Street, Winnipeg, MB
$22 an hour - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $22 an hour

Job type

  • Full-time

Location

875 St. James Street, Winnipeg, MB

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • Flexible schedule

Full job description

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

We are currently hiring Inbound Spanish Bilingual Customer Service Representatives!

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home?

Our Customer Service Representatives (Spanish Bilingual) are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Benefits of Working as a Customer Service Representative (Spanish Bilingual):

  • Flexible schedules
  • Competitive salary - $22 / hr
  • Industry-leading benefits - Health, Dental, Vision
  • Amazing career growth opportunities

Working as a Customer Service Representative (Spanish Bilingual), You Will:

  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative (Spanish Bilingual), You Have:

  • Spanish bilingual is a must!
  • A high school diploma (or equivalent).
  • 6 months – 1 year of customer service experience.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB

Availability: Full-time (some shifts may depend on availability).

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his/her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Work Location: In person

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