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Position: General Manager (Seniors Living)

Location: Dugald Place https://www.dugaldplace.com/ (Dugald, Manitoba)

Salary: $85,000

Additional Benefits: 3 weeks vacation, excellent healthcare benefits (effective day 1), RRSP matching plan

Why work with Marquise Hospitality?

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. We’re committed to delivering an exceptional experience within the Senior Living industry.

Marquise Hospitality, a Division of Compass Group Canada, specializes in hospitality services; food, housekeeping, laundry, maintenance and reception services. Currently we employ over 3,000 employees in over 110 different locations across Canada providing services to Senior Living facilities, Independent, Assisted and Residential Care.

We are seeking candidates who believe our service promise of putting Resident First (R1) by Connecting, Serving and Caring. If you’re an individual who lives the promise of “warm and caring experience that starts with ME” then we want YOU!

What’s in it for you?

• If you are looking for a stable, growing organization that can help you launch a career with endless advancement opportunities, you belong at Compass Group.
• Compass Group offers a wealth of training and development opportunities and career pathing puts you in control of your future.
• Perks – enjoy amazing savings on entertainment, travel, dining, insurance, car rentals, etc through our Total Rewards program

Now, if you were to come on board as one of our General Manager, we’d ask you to do the following for us:

• Ensuring all quality controls are met for every product served to Residents and Guests.
• Ordering of all products in accordance with Compass Groups buying specifications.
• Maintaining inventory control and reporting as per Compass Group fiscal schedule.
• Recruiting, hiring, orientation, appraising, coaching and discipline of all support service staff, in consultation with the HR Department, in accordance with Company and Government standards.
• Building and maintaining a strong Support Service Team.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all WCB regulations for a safe work place.
• Liaising with the on-site client as required and / or as requested.
• Train Support Service staff in daily duties as well as proper safety procedures as set by the client, company and Government regulations.
• Attend and be part of meetings as requested by client.
• Attend and be part of Resident Council as requested by the client.
• Ensure resident satisfaction through surveys, meal rounds and regular communication.
• Training and regular performance evaluations of all Support Service Staff.
• Maintain orderly and complete administrative and personnel files.
• Complete payroll, period summaries and sales reports in a timely and accurate manner.
• Attend functions, training seminars, and meetings as requested by the Company and/or client.
• Prepare menus for daily service as well as special functions.
• Maintain appropriate budgetary and cost controls.
• Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery.
• The Director must ensure the nutritional and therapeutic requirements of the residents are met through menu planning, the development of standardized recipes, use production sheets and any menu software programs.
• Monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.
• Facilitating ongoing communication with all stakeholders in the health care unit including administration, nursing, residents and their families.
• Develop and implement the process of a cleaning schedule for the food services departments, including maintenance and cleaning of kitchen equipment, general cleaning of the dining room and kitchen.
• Implement a good rotation policy for all food and paper products.
• Design and chair regular training in-services and staff meetings with the Support Services Team.
• Ensure site uniform policy is met
• Implement and manage the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Ensure infection control procedures are utilized.
• Ensure occupational health and safety policies and procedures are followed and committee meetings are conducted.
• Provide regular operations reports to the District Manager.
• Liaise with Executive Chef as needed.
• Oversee any guest meals and catering programs at the site.
• Flexibility to meet business needs, mornings, evenings and weekends will be required.

Qualifications:

Think you have what it takes to be our General Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• A minimum of Three (3) years Hospitality Management experience and directing a team in a related field.
• Good standing in all required qualifications as stipulated by the client and Compass Group Canada.
• Excellent communication skills (oral and written.)
• Intermediate level of expertise with Word, Excel and Outlook.
• Maintain excellent relationships with clients and customers.
• Strong problem solving, organization and coordination skills.
• Excellent leadership, coaching and supervisory abilities. Positive energetic personality.

Important note: **A satisfactory Criminal Record Check is a condition of employment.

Pay: $85,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Work Location: In person