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Maxim Truck And Trailer logo
Fleet Maintenance Advisor (Service Writer)
Winnipeg, MB
Permanent, Full-time

Job details

Pay information not provided
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Store discount, RRSP match
Permanent, Full-time
8 hour shift, Rotating shift
Winnipeg, MB

Full job description

Maxim Truck & Trailer 1860 Brookside Boulevard Winnipeg, MB

Are you a motivated individual with strong customer service skills? Do you have an aptitude for numbers with knowledge of invoicing? If so, this may be a great fit for you! We are looking for a new Fleet Maintenance Advisorto join our team! In this position you will oversee all fleet preventative maintenance and more, from initial unit intake to creating the invoice. You will ensure Maxim’s equipment is maintained in a cost efficient manner while sustaining long-term customer relationships.

What will your responsibilities be?

  • Manage Preventative Maintenance and Safety Schedule via arranging appointments, tracking compliance and communicating with customers
  • Schedules Rental and leasing unit repairs into shop and arranges sublet repairs
  • Reviews Repair Orders for Invoicing – issues Purchase Orders
  • Maintains ongoing communication and relationship with customers via regular updates and meetings
  • Other duties as assigned

What do you need to succeed in this position?

  • 2+ years of front line customer service experience
  • Solid understanding of debits/credits and invoicing
  • Experience in a fleet environment preferred
  • Experience in the heavy-duty truck/trailer industry ( or a related industry) is preferred
  • Team player with a strong commitment to the customer
  • Effective communication skills with a high level of professionalism
  • Excellent fact finding and analytical skills
  • Ability to organize, set priorities, and meet deadlines
  • Attentive to detail, strong aptitude for numbers
  • Basic computer knowledge (Microsoft Word, Excel, email, internet)
  • Accurate keyboarding and data entry
  • Knowledge of Karmak preferred. Exposure to a similar billing system an asset.

Hours:

Hours are:

  • Monday to Friday, with a rotating weekend shift pattern
  • Training hours are: 8:00 AM to 4:30 PM for approximately 6 weeks

More about us:

Maxim Truck & Trailer is a Canada-wide company in business for over 40 years.We have 17 branch offices and almost 500 employees in 10 cities from Vancouver to Montreal. Our capabilities include the sale, rental, lease and complete after-sales service of new and used heavy duty trucks and trailers.

Why not be a part of our team? Apply today!

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have a solid understanding of debits & credits?

Experience:

  • Customer service: 2 years (preferred)

Work Location: In person

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