Marketing Communication Manager jobs

• Partner with Product Managers to bring new products, features, and capabilities to market, from early planning through launch and ongoing adoption.
• Develop clear, value-driven product messaging that connects capabilities to customer needs, use cases, personas, and Dash's broader product pillars.
• Translate product functionality into compelling customer and business value for use across Marketing, Sales, Customer Success, and Enablement.
• Partner with Enablement to ensure GTM teams are ready to confidently communicate, demonstrate, and sell new and existing capabilities.
• Build and maintain product marketing materials including product briefs, use cases, persona messaging, FAQs, battlecards, competitive resources, and launch materials.
• Develop a strong understanding of Dash's users and buyers, bringing customer and field insights into product messaging and go-to-market execution.
• Maintain competitive intelligence across your areas of ownership, including competitor capabilities, positioning, strengths, weaknesses, and key points of differentiation.
• Support product launches by coordinating messaging, audiences, assets, enablement, and cross-functional readiness.
• Partner across Marketing to ensure product value and differentiation are accurately reflected in campaigns, content, web, events, and other customer-facing programs.
• Gather feedback from Sales, Customer Success, Enablement, and customers to identify gaps in product understanding, messaging, and go-to-market readiness.
• Measure the effectiveness of launches and product marketing programs and use insights to continuously improve execution.

Desired:

• 3-5 years of experience in product marketing, marketing, product, or a related role, ideally within B2B SaaS.
• Experience working cross-functionally with Product and go-to-market teams.
• Strong ability to understand complex products and translate capabilities into clear, customer-focused value.
• Excellent written and verbal communication skills with strong attention to detail.
• Customer-oriented mindset with an ability to understand different users, buyers, needs, and use cases.
• Strong project management skills and the ability to move multiple initiatives forward across teams.
• Curiosity about markets and competitors and an ability to turn research into useful, actionable insights.
• Comfortable operating in a fast-moving environment where products and priorities continue to evolve.

Nice to Have:

• Experience in social media, martech, or creator economy SaaS.
• Experience supporting B2B SaaS product launches.
• Experience developing sales enablement or competitive intelligence materials.
• Familiarity working with multi-product or platform SaaS businesses.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to still apply. You may be the best candidate for this role.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash Social enables brands to create content that entertains, engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social, visit dashsocial.com.

At Dash Social, you will be given the opportunity to take risks, learn, and grow your career. You'll be joining a talented, hardworking team with leading policies and practices recognized as a top employer in Canada.

At Dash Social, we strive to build great solutions that solve real problems for marketers and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, collaboration and support among the team are what propel us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the company's long-term success. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social, our team is our competitive advantage. We are committed to supporting one another and work hard to ensure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

• Vacation, personal days and sick time
• RRSP/401k matching
• Annual mental health benefit
• Quarterly wellness benefit
• Donation matching program
• Parental leave top-up plan
• Work-from-home benefit
• Flexible working hours and location
• Departmental and team-wide bonding activities