Marble Slab Creamery jobs

Overview

As a Part Time Customer Service team member, you’ll assist customers through clear, courteous communication and help them find suitable products or solutions. This role combines customer support, accurate data entry, and opportunities to contribute to sales through helpful recommendations.

Responsibilities

• Respond to customer questions in person or by phone, using professional phone etiquette and clear English.
• Listen to customer needs, analyze available information, and explain relevant options in a helpful, respectful manner.
• Enter and maintain accurate customer and transaction records using appropriate computer systems.
• Support sales by identifying relevant opportunities for upselling without pressuring customers.
• Your impact: Helpful, accurate service gives customers clear next steps and helps colleagues maintain consistent support.

Qualifications

Required: Clear communication, customer service skills, professional phone etiquette, accurate data entry, and practical analysis skills to understand questions and record information reliably. English proficiency supports clear customer interactions. Preferred: Bilingual or multilingual communication, including Spanish, and experience supporting sales or making relevant upselling recommendations. These strengths can help you serve a broader range of customers and contribute confidently to a collaborative team.

Pay: $17.60-$31.86 per hour

Work Location: In person