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    • Develop and implement policies and procedures to enhance guest satisfaction.
    • Collaborate with other departments to enhance overall hotel operations.
    • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
    • Customer service experience in a hotel setting a definite…
    • Maintain the cleanliness and appearance of the hotel common areas and guest rooms.
    • Use various selling techniques to promote other services the hotel offers.
    • Perform custodial duties including cleaning and sanitizing guest rooms, bathrooms, and common areas.
    • Change linens, make beds, and replace amenities to uphold…
  • View similar jobs with this employer
    • Assists guests on arrival, departure and during their stay.
    • Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy…
    • Understand hotel policies, procedures, and rates.
    • Staff accommodation costs $15.00-17.00 a day (depending on property) and doesn't include prepared food/meal.
    • The Dual Sales Manager is responsible achieve hotel revenue, profit and customer satisfaction goals by securing new business by negotiating Local accounts,…
    • Full-time team members enjoy health insurance and an All-In Gravity Haus Membership that includes adventure perks like discounted stays, gear rentals, wellness…
    • This will be a Part-Time position with potential for Full-Time hours during our busy summer season (May-Sept).
    • Passion for food, wine and culinary excellence.
    • Staff accommodation for $17/day.
    • The Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their…
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    • Must have availability on weekends and holidays.
    • Neat and tidy appearance as this position deals with the public.
    • Responds to guest requests promptly.
    • Must have a clear criminal record.
    • Monitor table activity and enhance game security.
    • Recommend and implement policy and procedure improvements.
    • Good communication skills and a friendly demeanor towards guests and staff.
    • Previous experience in housekeeping or custodial roles is preferred; hotel…
    • Provide guests with accurate information about the hotel and local attractions.
    • A friendly and welcoming demeanor.
    • Competitive hourly wage ($18.50 per hour).
    • Strong problem-solving, observation, and record-keeping skills.
    • Flexible availability, including evenings, weekends, and holidays.
    • Ability to lift up to 25 kg.
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Job Post Details

Hotel Manager - job post

Baker Lake Contracting & Supplies Ltd
2.2 out of 5 stars
Baker Lake, NU
$36–$42 an hour - Full-time

Job details

Pay

  • $36–$42 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Monday to Friday
  • Holidays

Location

Baker Lake, NU

Benefits

Pulled from the full job description

  • Housing allowance
  • Relocation assistance

Full job description

Job Summary
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the Hotel Manager, you will be responsible for ensuring the highest standards of hospitality while managing staff, budgets, and guest services.

Duties

  • Supervise and lead hotel staff to ensure efficient operations and high-quality service.
  • Manage front desk operations, including check-in/check-out processes and guest inquiries.
  • Develop and implement policies and procedures to enhance guest satisfaction.
  • Oversee budgeting and financial management to ensure profitability.
  • Coordinate human resources functions, including hiring, training, and performance evaluations.
  • Address guest complaints and feedback promptly to maintain a positive environment.
  • Ensure compliance with health and safety regulations within the hotel premises.
  • Foster a welcoming atmosphere by promoting excellent customer service across all departments.
  • Utilize phone etiquette skills to communicate effectively with guests and staff alike.
  • Collaborate with other departments to enhance overall hotel operations.

Requirements

  • Proven experience in hotel management or a related field.
  • Strong leadership abilities with experience in supervising staff.
  • Excellent customer service skills with a focus on guest satisfaction.
  • Knowledge of budgeting and financial management within the hospitality industry.
  • Proficiency in front desk operations and guest services management.
  • Multilingual abilities are a plus to cater to diverse clientele.
  • Strong human resources skills, including recruitment and training experience.
  • Ability to work flexible hours, including weekends and holidays as needed.

If you are passionate about hospitality and have the skills required to lead a successful hotel team, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $36.00-$42.00 per hour

Additional pay:

  • Overtime pay

Benefits:

  • Housing allowance
  • Relocation assistance

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Baker Lake, NU: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hotel experience: 3 years (required)

Work Location: In person

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