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    • Ability to stand for long periods.
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    • This position is stationed at the entrance to the store to warmly greet customers/patients as they enter the store.
    • Ability to stand for long periods.
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    • Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our…
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Assistant Manager
LensCrafters
·
3.3
1680 Richmond Street, London, ON N6G 3Y9
$28–$33 an hour
Full-time
Apply now

Job details

$28–$33 an hour
Paid time off, Vision care, Dental care, Life insurance, Paid vacation, Extended health care
Full-time
Weekends as needed, Evenings as needed
1680 Richmond Street, London, ON N6G 3Y9

Full job description

Job Overview

Are you an experienced retail or optical professional looking to step into a leadership role? We are seeking a dynamic, detail-oriented Assistant Optical Manager to help oversee daily operations, mentor team members, and deliver outstanding patient and customer care.

In this salaried leadership position, you will partner with the Store Manager to drive sales performance, manage daily store operations, and ensure our customers receive an exceptional optical experience. No formal optician license is required—we welcome leaders with strong retail management and sales experience who are eager to learn and grow in the optical industry!

Key Responsibilities

Operational Leadership: Assist the Store Manager in driving sales targets, managing store workflow, opening/closing procedures, and ensuring brand standards are met.

Team Supervision & Coaching: Support, train, and motivate sales associates and optical assistants to deliver high-quality service and meet key performance metrics.

Customer & Patient Care: Welcome clients, guide frame selection, recommend suitable lens packages based on customer lifestyle, and resolve customer inquiries with professionalism.

Sales & Merchandising: Oversee frame board displays, maintain inventory presentation, and assist in managing inventory levels and frame orders.

What We Offer

We believe in supporting our leadership team with competitive compensation and great perks:

Competitive Annual Salary: Consistent, predictable salaried income with potential for performance bonuses.

Comprehensive Benefits Coverage: Full extended health, dental, vision care, and life insurance benefits.

Paid Vacation: Generous paid time off (PTO) to support work-life balance.

Eyewear Discounts: Generous discounts on frames, lenses, and optical products for you and your family.

Career Growth: Hands-on leadership experience and clear pathways for advancement into Store Management.

Qualifications & Requirements

Experience: 2+ years of customer service or retail experience, with at least 1 year in a supervisory, team lead, or assistant manager role. Optical or healthcare retail experience is a strong asset, but not mandatory.

Licensing: No Optician License (RO) required.

Availability: Flexible open availability to work mornings, afternoons, evenings, and weekends as required by retail operations.

Leadership & Communication: Strong leadership skills, conflict-resolution ability, and passion for customer satisfaction.

Tech Savvy: Comfortable using point-of-sale (POS) systems, optical software, and basic office tools.

Pay: $28.00-$33.00 per hour

Work Location: In person

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