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JOB TITLE: Enterprise Resource Planning (ERP) Change and Training Lead

About North Atlantic

Headquartered in St. John's, Newfoundland and Labrador, North Atlantic is a diverse and growing operator in retail gas and convenience, commercial, and wholesale fuels. A leader in the energy industry in the region for more than 30 years, its group of companies, NARL Marketing LP, North Sun Energy, NARL Logistics LP, Canadian Maritime Agency Ltd. (CMAL) and Terra Velo Solutions (TVS), collectively manage a robust energy and logistics network across Atlantic Canada, supplying customers with gasoline, diesel, marine fuel, heating oil, and jet fuel.

As we advance our business for the future, North Atlantic is driven to developing efficient and green energy solutions aligned to the needs of the world in which we live. Committed to sustainable and responsible business practices, we’re driving industry forward, supporting new skills and new jobs for this ever-evolving landscape.

North Atlantic has built its reputation on quality products, extraordinary service, and support for local communities. With our people first approach, North Atlantic looks for dynamic individuals who take initiative and who are committed to fostering a strong team environment. We want people who are known for their positive attitude, genuine communications, and personal drive.

For more information about the North Atlantic, please visit www.northatlantic.ca

Position Overview

The Enterprise Resource Planning (ERP) Change and Training Lead will support the successful implementation of Microsoft Dynamics 365 by executing change management, communications, stakeholder engagement, and training activities across the organization. Working collaboratively with business stakeholders and project teams, this role will help prepare employees for upcoming changes, promote adoption of new business processes and technologies, and support overall organizational readiness leading up to go-live.

This is a 12-month contract position, located in our St. John’s, NL office.

Duties and Responsibilities:

• Execute approved change management activities to support employee readiness and adoption of new business processes and technology.
• Deliver stakeholder engagement, communication, and readiness activities.
• Manage Change Champion network meetings and initiatives.
• Facilitate workshops, demonstrations, role-mapping sessions, and user engagement sessions.
• Identify and track change impacts, risks, and adoption issues and escalate as required.
• Support user acceptance testing readiness from a people and training perspective.
• Develop role-based training materials, including process guides, job aids, quick reference guides, and learning resources aligned with future-state business processes.
• Coordinate end-user training activities and delivery schedules.
• Support Train-the-Trainer programs and training deployment activities.
• Collaborate with Process Leads to validate training content and business process accuracy.
• Partner with the Internal Communications team to develop and distribute project communications.
• Gather stakeholder feedback and help address concerns, questions, and resistance through targeted change initiatives and communications.

Qualifications:

• Post-secondary degree or diploma in a relevant field.
• Prosci, CCMP, or equivalent change management certification is required.
• 5+ years of experience supporting organizational change, training, learning and development or business transformation initiatives required.
• Experience executing change management activities within ERP or large-scale technology implementations required.
• Demonstrated experience developing and delivering role-based training programs.
• Experience facilitating workshops with business stakeholders and Subject Matter Experts (SMEs).
• Strong communication, training, facilitation, and stakeholder engagement skills.
• Experience working within Agile or sprint-based project delivery environments is considered an asset.
• Strong organizational and relationship-building skills, with the ability to influence and collaborate across all levels of the organization.
• Solid problem-solving skills with a focus on efficiency and process improvement.
• Ability to work both independently and collaboratively.

North Atlantic is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

We offer a competitive compensation and benefits package which include

Health and Dental, Wellness Program Short-Term and Long-Term Disability Life Insurance Company Pension Plan with employer contribution Employee and Family Assistance Program Free on-site parking Employee engagement activities (*benefits vary based on employment status)

If you are a highly motivated team player, have the qualifications, and are prepared to meet the challenges as outlined, apply by submitting your resume and cover letter to careers@northatlantic.ca

Candidates are encouraged to apply by September 22, 2026.

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Wellness program

Work Location: In person