Knowledge Manager jobs

Position Title: Knowledge Management and Communications Specialist
Organization: Key Assets Canada
Location: Corporate Office, St. John’s, Newfoundland & Labrador
Position Type: Full-Time, Permanent, Executive Leadership

About Us
Key Assets Canada is a leading, national nonprofit foster care placement provider dedicated to ensuring safety, permanency, and well-being for children and youth in care. We are committed to trauma-informed care and providing high-quality wrap-around support to foster connections and culturally safe services leading to improved and enhanced outcomes for children and youth, while supporting families and kin.

Position SummaryThe Knowledge Management and Communications Specialist is responsible for the development, maintenance, and continuous improvement of organizational processes, forms, documentation, data collection tools, and communication resources. The position supports effective information sharing across the organization by ensuring that policies, procedures, templates, reports, and other critical documents are accurate, accessible, and aligned with organizational standards. Reporting to the Chief Executive Officer, this role enhances operational and administrative efficiency through effective document management, data integrity, standardization of practices, and clear internal and external communications.

Core Competencies of a Knowledge Management and Communications Specialist include:

· Knowledge Management and Documentation.

· Data Collection and Management.

· Communications and Reports.

· Collaboration and Training.

· Professional Adaptability and Flexibility.

Required Skill Set includes:

• Exceptional written and verbal communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and SharePoint or similar document management systems.
• Ability to analyze information and translate complex processes into clear, user-friendly documents.
• Knowledge of records with proficiency in information management.
• Ability to manage multiple priorities and meet deadlines independently.
• Strong, professional interpersonal skills with the ability to collaborate effectively across all levels of the organization as well as external bodies.

Required Qualifications:

• Education: Degree in Communications, Business Administration, Public Administration, or a related discipline.
• Experience: Minimum of 5 - 7 years of experience in developing and maintaining policies, procedures, manuals and organizational documentation, managing systems and records, creating reports and forms, as well as experience in executive leadership reporting, preparing internal and external communication while providing auxiliary support to administrative process and continuous improvement initiatives.
• Skills: Strong professional adaptability and flexibility, experienced analytical, research, and communication skills, including experience with administrative and operational systems, Microsoft Office Excel and other records management systems.
• Leadership: Demonstrated ability to lead change, manage complex initiatives, and foster an inclusive, learning-focused team culture.

Additional Requirements:

• Clear Certificate of Conduct and Vulnerable Sector Check.
• Child Protection Clearance Check granting clearance.
• Valid Driver’s License and clear Drivers Abstract.
• Standard First Aid/CPR Certification.
• Valid proof of ability to work in Canada.

Why Join KANL?

· Competitive salary: $78,535 - $97,868.

• Comprehensive group benefits and RRSP matching program.
• Generous paid time off - 4 weeks annual leave and 7 days sick leave a year.

Make a Meaningful Impact

Join a team that is committed to listening deeply, acting compassionately, and creating brighter futures for children, young people, and families across Newfoundland and Labrador.

Apply today and help transform lives – one family at a time.

HOW TO APPLY:

Please send your resume by email to canadarecruitment@keyassets.ca by June 25,2026.

We thank all those who apply, however, only those selected for an interview will be contacted. No phone calls please.

At Key Assets, we commit to valuing diversity, inclusion, cultural sensitivity, respect and the need for accommodation during and following the selection process.

Pay: $78,535.00-$97,868.00 per year

Benefits:

• Dental care
• RRSP match

Work Location: In person