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Key Account Manager jobs in Calgary, AB

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Job Post Details

Account Manager - Commercial Service (Hybrid)
Krywolt Insurance Brokers
Calgary, AB T2H 2G4
•
Hybrid work
Permanent, Full-time
Apply now

Job details

Pay information not provided
Paid time off, Dental care, Life insurance, Employee assistance program, RRSP match, Extended health care
Permanent, Full-time
Hybrid work in 5940 Macleod Trail SW, Calgary, AB T2H 2G4

Full job description

Krywolt is a third generation, independent insurance brokerage serving businesses and individuals. Our experienced team provides practical insurance advice and personalized service, with a focus on building long term relationships with our clients.

Position Overview:

As a Commercial Account Manager, you will look after the day to day insurance needs of our existing clients. This includes renewals, certificates, endorsements, policy changes, transactions, and reviewing documents for accuracy. You will work closely with clients, insurers, and the commercial team to keep files moving and make sure clients receive timely, reliable service.

Location: Calgary, AB

Employment Type: Full-time (Hybrid Option)

Department: Commercial Insurance

What you’ll do here:

  • Manage policy renewals, remarketing, endorsements, certificates, and other client requested changes
  • Maintain complete and up to date client files in Epic and Policy Works
  • Review policy documents, request insurer corrections, and forward finalized documents to clients
  • Build and maintain strong relationships with clients, insurers, and internal team members
  • Respond to client inquiries and provide coverage guidance in a timely manner
  • Identify cross sell and coverage improvement opportunities for existing clients
  • Advocate for clients with underwriters and adjusters
  • Support team needs to ensure smooth workflows and communication

What You Will Bring to the Role:

  • Minimum 2 years of commercial insurance experience
  • Level 1 Alberta General Insurance License, with a commitment to actively work toward Level 2
  • Working knowledge of Applied Epic is preferred
  • CAIB, CIP, or working toward a professional insurance designation is preferred
  • RIBO License is considered an asset
  • Strong attention to detail, organizational skills, and the ability to manage competing priorities effectively
  • A collaborative mindset and willingness to support shared files and assist teammates when needed

What we Offer:

  • A supportive team that works together toward shared goals
  • Hybrid working arrangements available
  • Paid day off for your work anniversary - let’s celebrate when you joined us!
  • Extra day and a half off over the winter holidays
  • Comprehensive benefits and RRSP matching
  • Paid education, designation support (CAIB/CIP), and professional growth opportunities

Why Krywolt?

  • Independent brokerage with access to a wide range of insurers
  • Collaborative team environment where everyone contributes
  • Focus on long term client relationships rather than transaction based service
  • Supportive leadership team that values ideas, feedback, and continuous improvement
  • A culture that encourages learning, growth, and career development
  • A team that shares knowledge, supports one another, and celebrates success together
  • The opportunity to contribute ideas and make a meaningful impact

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match

Experience:

  • Commercial Insurance: 2 years (preferred)

Licence/Certification:

  • General Level 1 Insurance License (required)

Location:

  • Calgary, AB T2H 2G4 (required)

Work Location: Hybrid remote in Calgary, AB T2H 2G4

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