KTI jobs

Location: Calgary, AB (Field-Based / On-Site) | Main Office: 234177 Range Road 285, Calgary, AB T1X 0X8

Position Type: Full-time Fixed-Term Contract (4 Years)

Hours of Work: 40 hours / week

Schedule: Monday to Friday with shifts scheduled anytime between 8:00 a.m. and 8:00 p.m. | Occasional Saturdays may be scheduled due to project needs

Base Salary & Allowance: $45,000 / year

Vacation: 2 weeks

Benefits: This position does not include extended health benefits or an RRSP matching program

Allowances: $900 annual auto insurance allowance, paid monthly, plus $0.68/km for approved business mileage

Reports To: Project Supervisor

ABOUT US:

At KTI Utility Services Inc. (KUS), we foster a culture of excellence, innovation, and safety. As a leading utility service provider committed to delivering exceptional services across Canada, we value our people and provide a supportive, dynamic, and rewarding work environment. Join our growing team and help us drive operational success!

POSITION OVERVIEW:

Reporting to the Project Supervisor, the Field Operations Representative / Canvasser will support a major utility deployment project in Calgary through door-to-door distribution of customized project materials. Responsibilities include following assigned routes, engaging with residents, answering general questions, and tracking completed deliveries using a company-provided tablet. The ideal candidate is dependable, self-motivated, comfortable working independently, and enjoys active outdoor work.

KEY RESPONSIBILITES:

Field Operations & Material Distribution

• Receive assigned address lists and postal code areas from the Project Supervisor
• Follow designated routes and distribute customized door-hangers and project materials to specific residential and commercial addresses
• Ensure materials are delivered accurately and according to assigned project requirements
• Maintain consistent productivity to support daily distribution targets and overall project milestones

Customer Interaction & Community Outreach

• Knock on doors and interact with residents to inform them about the utility project and the purpose of the distributed materials
• Answer general questions and communicate project information in a friendly, professional, and courteous manner
• Direct more detailed customer inquiries to the appropriate project representative when required.
• Represent KTI professionally while interacting with members of the public

Digital Tracking & Reporting

• Use a company-provided tablet and mobile applications to check off completed deliveries in real time
• Maintain accurate records of completed addresses and assigned distribution routes
• Communicate progress, challenges, and any outstanding distribution requirements to the Project Supervisor

Safety & General Duties

• Follow all applicable company safety procedures and field guidelines
• Work responsibly while navigating residential and commercial areas
• Complete additional field-related or operational duties as assigned by the manager

Qualifications

• High school diploma is required
• Previous experience in customer service, canvassing, delivery, or a public-facing role
• Strong communication and interpersonal skills, with the ability to interact professionally with the public
• Ability to work independently, manage assigned tasks, and maintain productivity with minimal supervision
• Strong organizational skills and attention to detail when following assigned routes and instructions
• Comfortable using mobile devices, tablets, and digital applications for tracking and reporting
• Physically capable of walking for extended periods and working outdoors in varying weather conditions
• Valid driver's license, clean driver's abstract, and reliable personal vehicle with the required business-use insurance endorsement and $1–$2 million liability coverage
• Successful completion of a satisfactory criminal record check

KTI Utility Services is committed to fostering an inclusive, accessible, and respectful workplace that provides equal opportunities for all individuals. Accommodations are available upon request throughout the recruitment, selection, and assessment process to support candidates with accessibility needs. As part of our recruitment process, artificial intelligence (AI) may be used to assist in evaluating applications. All candidates are assessed fairly and consistently based on their qualifications, relevant experience, and skills.

Pay: $45,000.00 per year

Application question(s):

• Do you possess a valid driver's licence, a clean driver's abstract, and reliable access to a personal vehicle with the required business-use insurance endorsement and $1–$2 million liability coverage? (Yes / No)
• Are you able to successfully complete and provide a satisfactory criminal record check as a condition of employment? (Yes / No)
• Do you have at least one year of experience in customer service, door-to-door canvassing, community outreach, delivery, or another public-facing role? (Yes / No)
• Please briefly describe your relevant experience, including your previous job title(s), employer(s), length of experience, and the types of customer-facing or field-based responsibilities you performed. (Written response)
• Are you comfortable walking for several hours per day, working outdoors in varying weather conditions, and independently completing assigned routes and material distribution? (Yes / No)
• Are you available to work 40 hours per week, with flexible Monday–Friday shifts scheduled anytime between 8:00 a.m. and 8:00 p.m., occasional Saturdays, and comfortable using a company-provided tablet for digital tracking? (Yes / No)

Work Location: In person