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    • Reach annual sales targets agreed with the manager and regularly review the sales performance;
    • Conduct initial and follow up calls to potential customers;
    • Proactively prospect for new business through outbound calls, emails, networking and lead follow-up.
    • While approximately 75% of your time will focus on Inside…
    • This role is primarily an inside sales position focused on customer service, order management, and sales support.
    • Work for and with outside sales staff.
    • Qualify and manage inbound and outbound leads and the overall sales pipeline.
    • It is a target driven environment, where you will work towards sales targets and…
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    • Ideal candidates will have experience in a sales environment, in the trades/construction or experience using our products through hobbies.
    • Develop strategies to increase sales and market share.
    • Exceptional sales, negotiation and closing skills.
    • Strong understanding of CRM usage and sales process…
    • Proactively reach out to potential and existing customers via phone, email, and online channels.
    • Confident communicator who builds rapport quickly — especially…
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    • Manage the full sales cycle—from product presentations and quoting to closing and post-sale support.
    • Company equipment provided example: laptop, cell phone &…
    • Make 50–80 calls per day, connecting with potential customers to qualify their needs.
    • Proven sales experience — minimum 5 years in B2C sales.
    • Inside sales: 2 years (preferred).
    • Promote sales of company products and source products for all new and existing customers, supporting sales initiatives that…
    • Taking inbound calls and emails from customers from customers in Nunavut and northern Manitoba.
    • The remuneration structure for this role is a full 40/hr work…
    • Inside sales and order taking,.
    • Understanding of the sales cycle,.
    • Competitive base salary, adjusted for both performance and inflation.
    • Strong sales skills with an emphasis on sales results and customer experience.
    • Provide exceptional customer service balancing phone-in, and email customer…
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    • Consistently meet or exceed weekly and monthly sales goals.
    • Develop and apply commercial sales skills with existing and prospect customers.
    • 5+ years of experience in technical sales, inside sales, customer service, aftermarket sales, spare parts sales, manufacturing, or industrial equipment…
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Inside Sales Representative
Excelitas Technologies
Saint-Laurent, QC
Apply on company site

Job details

Pay information not provided
Saint-Laurent, QC

Full job description

ENABLE your future through light.

Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors.

ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.
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We are looking for a dynamic Inside Sales Representative to manage assigned target customers and provide direct support to the Business Development Managers in North America, for Consumer Electronics, Advanced Industrial Sensing (AIS) markets and applications.

The candidate is to be assigned established customers with <$100K/annual revenue. Seek new prospects and design opportunities, identify which product line is best suited for the opportunity and bring in technical resources as appropriate. Proactively search for new leads. Establish strong working relationships with sales team to optimize accounts approach in the region. Participate in a limited number of customer visits to solidify the relationship with customers. Reports monthly forecasting in salesforce.com; AOP; other as needed.


Your Responsibilities:
  • Reach annual sales targets agreed with the manager and regularly review the sales performance;
  • Lead generation and qualification from trade shows, mailings, customer care campaigns using the CRM database;
  • Follow up and qualify all incoming leads;
  • Provide product information to prospects and existing customers;
  • Conduct initial and follow up calls to potential customers;
  • Quote price and delivery of commercial products and follow up on price quotes for new opportunities;
  • Become the expert on assigned accounts and analyze and determine effective channel partner support;
  • Work closely with Business Development Managers (BDMs) to promote a total solution by assisting the BDM in designing the optimal product offering and providing competitive insight;
  • Complete and maintain accurate sales forecasts, data gathering and reports for BDMs;
  • Report on a regular basis various parameters relating to daily activity such as lead status, customers targeted, sales campaigns completed, sales per account/region, etc.;
  • Develop and sustain productive customer relationships;
  • Clearly convey information and ideas through a variety of media to BDMs, product management and internal groups.


Your Qualifications:

  • BS/BA in Marketing or Business Administration or Technical Diploma with understanding and/or working knowledge in optoelectronics
  • Sales or Inside Sales experience - 3 years+
  • Working Knowledge of Microsoft, Word, Excel, PowerPoint
  • Positive attitude, exemplary attendance, and reliable team member
  • Excellent verbal and written communication skills in English.
  • Functional verbal and written communication skills in French is an asset.

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Our hiring criteria meets the requirements of the OLF.
All applicants must comply with the CGP (Controlled Goods Program).

Equal Opportunity/Affirmative Action Employer
Minorities/Females/Disability/Gender Identity/Sexual Orientation

Excelitas is seeking leaders and innovators to join our global team! Visit: https://jobs.excelitas.com/

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