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    • Lead resolution of contract-related queries, engaging stakeholders as needed.
    • Contribute to special projects and initiatives to improve contract processes.
    • View all OpenText jobs - Waterloo jobs - Contract Administrator jobs in Waterloo, ON
    • Salary Search: Contracts Administrator- WW Renewals & Sales salaries in Waterloo, ON
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    • Create financial models, contract analyses, and negotiation support tools to assist sales teams in customer agreement discussions.
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    • Previous experience in B2B sales, inside sales, account management, business development, SaaS, technology sales, or solution selling is preferred.
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Job Post Details

Contracts Administrator- WW Renewals & Sales
OpenText
·
3.5
275 Frank Tompa Drive, Waterloo, ON N2L 0A1
$60,000–$90,000 a year
Apply on company site

Job details

$60,000–$90,000 a year
Paid time off
275 Frank Tompa Drive, Waterloo, ON N2L 0A1

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACTReporting to the Senior Manager, Contracts, the Contracts Administrator plays a key role in supporting the Worldwide Renewals and Sales organization. You’ll provide commercial and contractual expertise for new and renewing License, Support, SaaS, Partner, and OEM agreements, ensuring alignment with OpenText standards. As part of the Support Contracts team, you’ll collaborate across departments to advise on contract terms and drive successful business outcomes. This role requires strong analytical thinking, sound business judgment, and the ability to thrive in a fast-paced, team-oriented environment.

WHAT THE ROLE OFFERS

  • Analyze complex situations and apply creative problem-solving to deliver results
  • Lead resolution of contract-related queries, engaging stakeholders as needed
  • Interpret and negotiate contractual clauses with existing and prospective customers
  • Review deal structures, pricing, and commercial terms for revenue impact
  • Draft and review support and renewal clauses in line with policy and standards
  • Adapt priorities to meet evolving business needs
  • Contribute to special projects and initiatives to improve contract processes
  • Build strong cross-functional relationships to ensure alignment and drive outcomes
WHAT YOU NEED TO SUCCEED

  • Bachelor’s degree or diploma in business, contracting, or equivalent experience working with Sales, Renewals, or Procurement
  • 1+ years of experience in contract negotiation and deal review, ideally in tech
  • Familiarity with a wide range of agreements, including technology and partner contracts
  • Strong attention to detail and commitment to accuracy
  • Proficiency in Microsoft Office 365
  • Excellent written and verbal communication skills
  • Experience with international, government, or regulated contracts is a plus
  • Ability to thrive in a dynamic, high-energy environment
  • Multilingual skills are an asset but not required
ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in ourEqual Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $60,000 - $90,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
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