Skip to main content
Post your resume and find your next job on Indeed!

Inbound Customer Service jobs

Sort by: -
    • Follow sales and customer service procedures aligned with quality standards.
    • Build rapport and earn trust from clients through excellent customer service.
    • Resolve customer issues and meet customer needs.
    • Desire to exceed customer expectations.
    • Process online orders and answer customer inquiries.
    • In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on…
    • Maintaining relationships with repeat customers.
    • Maintaining relationships with repeat customers.
    • Guiding customers with identifying the correct parts and…
    • Strong customer service and communication skills.
    • Customer service: 2 years (required).
    • Listen carefully to customer concerns and accurately assess service…
    • Deliver high levels of customer service to both new and existing clients.
    • Conduct outbound activities to support sales, service updates, and customer outreach.
    • Prior experience in customer service, sales, or account management is a plus but not required.
    • You will play a key role in helping to expand our customer base…
    • Answer inbound customer queries (70%).
    • 0-1 year of customer service experience.
    • Customer service: 1 year (preferred).
    • There are no sales involved.*.
  • View similar jobs with this employer
    • We are looking for a highly motivated and detail-oriented Commercial Execution Specialist to be the central coordinator who turns customer opportunities into…
    • This role demands exceptional client service, comprehensive research, and market analysis leveraged through strong relationship-building skills.
  • View similar jobs with this employer
    • We are looking for a highly motivated and detail-oriented Commercial Execution Specialist to be the central coordinator who turns customer opportunities into…
    • Strong problem-solving, conflict resolution, and customer service skills.
    • We’re hiring Bilingual Customer Service Representatives to join our growing team and…
    • Strong problem-solving, conflict resolution, and customer service skills.
    • Strong problem-solving, conflict resolution, and customer service skills.
    • Receive inbound calls and emails from customers and take appropriate action, including but not limited to:
    • Customer service experience is preferred.
    • Drawing on your outstanding customer services skills, you will qualify customer needs and provide outstanding customer service.
Get e-mail updates for the latest Inbound Customer Service jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

inbound sales representative
remote inbound call centre
inbound sales
service advisor
telesales
customer analyst
customer relations
griffintown
guest
hockey writing

Career Resources:

Job Post Details

Inside Sales and Customer Service Representative - job post

StorageVault Canada Inc.
2.5 out of 5 stars
1165 Kenaston Street, Gloucester, ON
$19 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $19 an hour

Job type

  • Full-time

Location

1165 Kenaston Street, Gloucester, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care

Full job description

Position: Sales and Customer Service Advisor

About Us:

StorageVault Canada is the largest and fastest-growing storage company in Canada. With over 800 employees, we operate over 230 storage locations across the country. We specialize in providing self-storage and portable storage solutions to individuals and commercial clients. Additionally, we offer document storage, data management, and shredding services to businesses, healthcare institutions, and government sectors. As the only publicly listed storage company in Canada, we've closed over $1.8 B in accretive acquisitions since 2015. Learn more at www.storagevaultcanada.com.

Job Summary:

Our Reservation Centre in Ottawa, Ontario, is seeking an Inbound Sales and Customer Service Representative. We're looking for customer service-driven individuals who are enthusiastic, sales savvy, team players, and committed to personal development. The Sales and Customer Service Advisor will serve as the company ambassador, providing exceptional customer service and helping clients determine the best storage solutions for their needs.

Responsibilities:

  • Answer incoming inquiries following reservation center guidelines.
  • Build rapport and earn trust from clients through excellent customer service.
  • Identify client needs through active listening and probing to offer optimal solutions.
  • Provide detailed information about StorageVault Canada's products and services.
  • Meet and exceed various KPI targets.
  • Promote the company's value for repeat business.
  • Adhere to company policies outlined in the HR policy.
  • Follow sales and customer service procedures aligned with quality standards.

Requirements:

  • Minimum of 1 year of sales experience.
  • Secondary education required.
  • Proficiency in MS Office applications (Word, Excel, and Outlook); strong keyboarding skills necessary.
  • Ability to multitask and adapt to a fast-paced environment.
  • Fluency in both French and English is essential.

Benefits:

  • Competitive Salary: $19 per hour
  • Unlimited Bonus based on rented storage units
  • Health Benefits upon completion of the probationary period
  • Supportive work environment promoting work-life balance
  • Dynamic and diverse culture encouraging self-expression
  • Supportive management fostering professional growth
  • Culture valuing hard work and fun simultaneously

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • Dental care
  • Paid time off

Education:

  • Secondary School (preferred)

Experience:

  • Sales: 1 year (preferred)
  • Call center: 1 year (preferred)

Language:

  • English (required)
  • French (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume