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IT Support Engineer jobs in New Brunswick

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    • Collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations.
    • Industry leading 401(k)/RRSP.
    • View all Flatiron Construction Corp jobs - Fredericton jobs - IT Technician jobs in Fredericton, NB
    • Salary Search: IT Field Specialist salaries in Fredericton, NB
    • See popular questions & answers about Flatiron Construction Corp
    • Maintain equipment records and clear support documentation.
    • Experience in IT support, systems administration, or a similar role.
    • The analyst will serve as a bridge between basic Level 1 customer service support and Level 3 support teams.
    • Experience - Minimum 3 years in customer support,…
    • Configure and support company-owned mobile devices using established procedures.
    • Provide friendly, professional, and timely technical support to employees.
    • Experience in an IT Service Desk or technical support environment.
    • Collaborate with IT teams to support incident resolution and technology deployments.
    • Mentor junior IT staff and provide Tier 3 escalation support.
    • The Systems Specialist is a collaborative and key member of the team who will deliver expert-level…
  • View similar jobs with this employer
    • Configure and support company mobile phones and applications.
    • Provide first-line technical support to employees in person and remotely.
    • Participate in on call support for 24X 7 operations.
    • You will be the main point of contact for technical expertise and support of solutions.
    • Manage regional field support partnerships.
    • Analyze, document, and escalate critical issues to appropriate support groups in a timely manner.
    • Understanding of incident management and support processes.
    • Provide ongoing support, training and guidance to users as required.
    • This is an existing vacancy.
    • Participate in on call support for 24X 7 operations.
    • You will be a key contact for technical expertise, platform administration, process enablement, and…
    • Tuition reimbursement to support continued learning and growth.
    • Take ownership of sophisticated technical issues; inclusive of but not limited to:
    • Deliver technical service and support to users via incident management software.
    • There will be a requirement to participate in after hours on-call support.
    • Previous experience in an IT support, help desk, or technical support role.
    • Manage and respond to IT support tickets and requests.
    • Uniqstar Solutions Inc. is looking for skilled and reliable Data Center Technicians to support data center deployments, infrastructure upgrades, equipment…
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Job Post Details

IT Field Specialist
Flatiron Construction Corp
·
4.0
Fredericton, NB E3B 1H1
Full-time
Apply on company site

Job details

Pay information not provided
Tuition reimbursement, Paid time off, Vision care, Dental care, Employee assistance program, Extended health care, RRSP
Full-time
Fredericton, NB E3B 1H1

Full job description

Overview:
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations.

Apply now and transform your career with us.
What you will be doing:
  • Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, including occasional troubleshooting of network components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPSs, printers, multifunctional devices, and phone systems.
  • Interfaces with regional IT management on projects, remote jobsite setups and teardowns, and resolves outstanding issues.
  • Responds to ITSM-based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommends and implements corrective solutions.
  • Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.), and related hardware/software to meet required service levels.
  • Collaborates with system engineers to ensure efficient operations of the company’s desktop computing environment.
  • Maintains an inventory of technology equipment.
  • Coordinates and liaises with LECs, ISPs, and cabling contractors.
  • Assists in developing technical and procedural documentation as needed.
  • Acts as a business liaison to communicate business needs to IT management.
What we are looking for:
  • Bachelor's Degree in Computer Science or a related field preferred.
  • Related experience preferred.
  • Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred.
  • Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
  • Problem solving and critical thinking skills
Why work for us:
Some of the benefits you may be eligible for as an employee are:
  • Comprehensive compensation package and paid time off program
  • Industry leading 401(k)/RRSP
  • Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
  • Wellness benefits & Employee Assistance Program
  • Tuition Reimbursement Program
We are an EEO/ADA/Veterans employer.
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