Event Sales Coordinator

Sales & Events Department
Hyatt Regency Toronto
Salary Range: $55,000 - $58,000 annually

About Hyatt

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who focus on providing efficient service and meaningful experiences.

We are seeking an organized, detail-oriented, and customer-focused Event Sales Coordinator to join our Events team. This role supports the successful sales, planning, coordination, and execution of meetings, conferences, social events, and group business while ensuring exceptional service for our clients and guests.

As a key member of the team, you will collaborate with Event Managers, Sales Managers, hotel operations departments, and clients to deliver seamless event experiences from inquiry through completion.

What You Will Do

• Generate the sale, support planning, coordination and execution of meetings, conferences, social events, and group business.
• Prepare proposals, contracts, banquet event orders, and client correspondence.
• Coordinate event logistics, room blocks, rooming lists, payment arrangements, and guest requirements.
• Act as a liaison between clients and hotel operational departments to ensure successful event execution.
• Manage event documentation and distribute information to internal teams in a timely manner.
• Respond promptly and professionally to client inquiries, emails, and telephone calls.
• Qualify and distribute incoming leads and inquiries.
• Maintain accurate records and update information within Envision/EMS and other hotel systems.
• Assist with site inspections, VIP amenities, floor plans, reporting, and event administration.
• Support client functions, hotel events, promotional activities, and departmental projects.
• Generate reports and maintain databases and departmental records.
• Collaborate with colleagues across departments to deliver exceptional guest experiences.
• Perform other duties as assigned.

What You Bring

• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• A passion for hospitality and customer service.
• Strong problem-solving and administrative capabilities.
• Proficiency with Microsoft Office applications and general computer systems.
• Experience with hotel event management or sales systems is considered an asset.
• Previous experience in hospitality, events, sales coordination, administration, or a related field is preferred.
• Post-secondary education in Hospitality, Business, Event Management, or a related field is considered an asset.

Why Join Hyatt?

• Comprehensive benefits program
• Employee discounts and Hyatt colleague travel benefits
• Professional development and career growth opportunities
• Supportive and collaborative team environment
• Opportunity to work with a globally recognized hospitality brand

Accommodation & Equal Opportunity

Hyatt Regency Toronto is committed to providing an inclusive and accessible workplace. Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a diverse and inclusive workplace and welcome applications from all qualified individuals regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other protected ground under applicable legislation.