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    • 3 years of housekeeping experience with minimum 2 years’ experience in a management /supervisory role within a diverse team.
    • The ideal candidate will be responsible for maintaining cleanliness and hygiene standards across various facilities, ensuring a safe and welcoming environment…
    • Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
    • May assist with deep cleaning projects.
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    • As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a…
    • Previous hotel housekeeping experience considered an asset.
    • Ensure housekeeping carts are fully stocked and properly organized.
    • Support to Room Attendants*.
    • Previous housekeeping experience is an asset, but not required – training will be provided.
    • Maintain cleanliness and organization of housekeeping storage areas,…
    • Restocks housekeeping carts daily with supplies.
    • Experience Previous housekeeping experience helpful, but is not required.
    • Works as a team player.
    • Proven experience in hotel housekeeping or custodial work is preferred.
    • Perform thorough cleaning of guest rooms and public areas to the highest standards.
    • Plus spécifiquement, le(a) Préposé à l’entretien ménager devra : *.
    • Faire les rapports d’inspection des chambres à la gouvernante;
    • Help open and close daily housekeeping operations.
    • Previous experience in housekeeping or hospitality leadership.
    • Stay calm and focused in a busy environment.
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    • Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
    • Previous elevated resort housekeeping experience preferred.
    • Reporting to the Lodge Manager, the housekeeping team is at the heart of creating an exceptional…
    • Prepare and stock housekeeping carts with required supplies and transport them to assigned work areas.
    • At JW Marriott The Rosseau Muskoka, we are committed to…
    • This is a physically active role that touches all corners of the resort, from sparkling public spaces to laundry support, supply runs, and guest requests.
    • Previous hotel housekeeping experience an asset.
    • Reporting to the Executive Housekeeper, the housekeeper is responsible for servicing guest rooms in the…
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Assistant Housekeeping Manager
Inn at Laurel Point
·
1.3
680 Montreal Street, Victoria, BC V8V 1Z8
From $60,000 a year
Permanent, Full-time
Apply now

Job details

From $60,000 a year
Paid time off, Vision care, Dental care, Life insurance, Disability insurance, Discounted or free food, RRSP match, Extended health care
Permanent, Full-time
Weekends as needed, Holidays
680 Montreal Street, Victoria, BC V8V 1Z8

Full job description

Summary of Position:

To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Assistant Housekeeping Manager plays a leadership role in the supervision and administration of the Housekeeping department. This includes ensuring the goals and objectives of the department are met while being part of creating memories and providing exceptional guest experience.

Responsibilities:

· Assist with daily operations and administration of the Housekeeping Department within an unionized environment

· Oversee the general cleanliness of the guest rooms and public areas of the hotel

· Provide leadership in accordance with the Hotel’s Vision and Values

· Create exceptional Guest experiences and satisfaction by championing service standards

· Ensure service standards in all areas of responsibility are adhered to and continually improved

· Work to ensure guest expectations are exceeded through customer service, experience enhancement, and written communications

· Assist in planning departmental meetings

· Assist in the management of Housekeeping labour though recruitment, weekly scheduling and fulfilling Payroll related procedures while adhering to the financial plan

· Monitor Housekeeping quality standards

· Monitor inventory of supplies and amenities, and fulfilling orders in accordance with monthly budget and forecast

· Assist in handling guests’ comments & concerns in regards to Housekeeping standards

· Assist with colleagues’ development through hotel & departmental training programs and performance management including coaching and disciplining, and help resolve any colleague concerns

· Lead, motivate, mentor and empower the Housekeeping team through responsible leadership

· Take part in completing probationary and annual performance appraisals

· Ensure colleagues are complying with our policies, procedures and safety standards

· Perform regular inventories and maintain par level of stock

· Work closely and effectively communicate with other leaders to ensure the smooth management of operations through preparation and follow-up

· Ensure the Collective Agreement and the Hotel’s Standards of Conduct are maintained in all areas of responsibility

· Take charge of all communication in the absence of the Housekeeping Manager

· Any other duties deemed necessary to fulfill the role

Job Requirements:

· 3 years of housekeeping experience with minimum 2 years’ experience in a management /supervisory role within a diverse team

· Experience in a unionized environment an asset

· Sound working knowledge of Microsoft Windows applications

· Knowledge of OPERA Property Management System an asset

· Post-secondary education in Hospitality & Tourism Management or a related field an asset

· Passion for guest service

· Excellent interpersonal skills and professional demeanor

· Excellent written and verbal communication skills

· Excellent time management skills

· Highly organized, results-oriented with the ability to be flexible and work well under pressure

· Must possess a high level of attention to detail and accuracy

· Must be an “Out of the Box thinker” and have a resourceful personality

· Understands the importance of creating a fun and rewarding work environment

· Proven ability to train, lead, coach and motivate colleagues

· Thrives under a high pressure and fast paced environment

· A resourceful personality

· Understands the importance of creating a fun and rewarding work environment

· Ability to work weekdays, weekends, and statutory holidays

· Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship

Reports To: Housekeeping Manager

#ilp

Pay: From $60,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care
  • Wellness program

Work Location: In person

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