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Hotel Receptionist jobs

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    • Maintaining an inventory of hotel vacancies, reservations, and room assignments.
    • Our Hotel Guest Services Agents are valued members of our team who are…
    • As the Front Desk Agent at the Woodrun Lodge, you will be the first point of contact for guests, delivering a warm and professional welcome.
    • Accueillir chaleureusement les invités à l’arrivée et au départ.
    • Répondre aux appels et effectuer les réservations.
    • Effectuer les transactions à la caisse.
    • Proven experience in hotel front desk operations or customer service roles within the hospitality industry.
    • In this vital role, you will be the welcoming face…
    • Previous hotel or front desk experience considered an asset.
    • Ability to effectively promote and sell hotel accommodations and services.
    • On fait de chaque arrivée un moment spécial!*.
    • Relevant du directeur de l’hébergement, le réceptionniste a comme responsabilité de maintenir un service à la…
    • Accueillir chaleureusement la clientèle et assurer un service professionnel tout au long de son séjour;
    • Effectuer les arrivées et les départs des clients ainsi…
    • Present bills to guests checking out of the hotel and collect payments.
    • Respond to inquiries about hotel services and room availability in person, by letter, or…
    • Communication efficace en français et anglais.
    • Résoudre les problèmes des clients, répondre à leurs demandes et veiller en tout temps à leur satisfaction.
    • We are seeking a full-time Guest Service Agent.
    • Shifts will vary from 7 am to 11 pm.
    • Looking for an experienced, dependable "Guest Service Agent" with fantastic…
    • This position requires a flexible schedule, including early morning, late night, and weekend shifts.
    • The Front Desk Clerk reports directly to the Finance…
    • Programme d’assurances collectives complet pour assurer votre bien-être;
    • Transport en commun gratuit, pour simplifier vos déplacements.
    • Present bills to guests checking out of the hotel and collect payments.
    • Respond to inquiries about hotel services and room availability in person, by letter, or…
    • Offrir en tout temps un service professionnel.
    • Accueillir la clientèle de façon agréable.
    • Travailler en collaboration avec ses collègues des autres départements…
    • Comfortable learning new computer systems and hotel software.
    • Prepare and maintain the hotel's coffee area.
    • Provide guests with information about the hotel and…
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Job Post Details

Hotel Front Desk Agent with Staff Accommodation
Park Place Lodge
Fernie, BC
$22 an hour
Permanent, Full-time
Apply now

Job details

$22 an hour
Store discount, Discounted or free food, On-site parking
Permanent, Full-time
Fernie, BC

Full job description

IMMEDIATE START - SEASONAL/YEAR ROUND

Staff Accommodation available

Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Guest Services team.

Our Hotel Guest Services Agents are valued members of our team who are responsible for providing the finest quality of service to our hotel guests. They are relied upon to provide our guests with an experience that will be commented and recommended. Our current Guest Services Agent position will be ideal for a candidate who is comfortable working with the public.

The duties of this position include:

-Maintaining an inventory of hotel vacancies, reservations, and room assignments

-Registering arriving guests and assigning rooms

-Answering enquiries (by telephone, e-mail, and in person)

-Provide extensive information about hotel services and facilities, as well as insight and information about the community

-Respond promptly and appropriately to guest complaints

-Compile and check daily records

-Maintain guest portfolios and accounts

-Manage receipts and vouchers using both computerized and manual systems

-Provide invoices and statements

-Cash handling

-Handle the departure of guests including receiving payments

-Operation of hotel software

-Multi-line switchboard operation

Our ideal candidate for this position will:

-Have strong organizational skills

-Be self motivated

-Have exceptional telephone manners

-Have a positive attitude and demeanor

-Be willing to sell packages and vacations

-Be able to work unsupervised

-Be comfortable working under pressure and through periods of high customer demand

Prior experience is essential. Familiarity with RoomMaster or similar software is highly beneficial.

Working for Park Place Lodge you will receive some great Job Incentives: - Hotel room discounts for friends and family - Competitive wages - Staff discounts in the Pub and Spirits Cold Beer and Wine Store - Free soup, pop, coffee and tea

Job Types: Full-time, Permanent

Pay: $22.00 per hour

Benefits:

  • Discounted or free food
  • On-site parking
  • Store discount

Experience:

  • Hotel Front Desk: 1 year (required)

Work Location: In person

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