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    • Collaborate with other hotel departments to ensure guest satisfaction.
    • Provide information about hotel facilities, services, and local attractions.
    • Present bills to guests checking out of the hotel and collect payments.
    • Respond to inquiries about hotel services and room availability in person, by letter, or…
    • Maintaining an inventory of hotel vacancies, reservations, and room assignments.
    • Our Hotel Guest Services Agents are valued members of our team who are…
    • As the Front Desk Agent at the Woodrun Lodge, you will be the first point of contact for guests, delivering a warm and professional welcome.
    • Accueillir chaleureusement les invités à l’arrivée et au départ.
    • Répondre aux appels et effectuer les réservations.
    • Effectuer les transactions à la caisse.
    • This position requires a flexible schedule, including early morning, late night, and weekend shifts.
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    • Programme d’assurances collectives complet pour assurer votre bien-être;
    • Transport en commun gratuit, pour simplifier vos déplacements.
    • Communication efficace en français et anglais.
    • Résoudre les problèmes des clients, répondre à leurs demandes et veiller en tout temps à leur satisfaction.
    • Proven experience in hotel front desk operations or customer service roles within the hospitality industry.
    • In this vital role, you will be the welcoming face…
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Job Post Details

Front Desk Agent/Liquor Store
Airport Inn
Port Hardy, BC
From $23 an hour
Part-time, Permanent, Full-time
Apply now

Job details

From $23 an hour
On-site parking
Part-time, Permanent, Full-time
Nights as needed
Port Hardy, BC

Full job description

Hiring for Front desk/liquor store staff.

Must have valid ID and Serving it Right Certificate. Positive and outgoing personality is required. Various shifts are available. Flexible schedule.

We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

-Serve liquor store customers following all liquor laws

- Greet guests with a warm and welcoming demeanor

- Check-in and check-out guests efficiently and accurately

- Answer phone calls and respond to guest inquiries

- Provide information about hotel facilities, services, and local attractions

- Handle guest requests and resolve any issues or complaints promptly

- Assist with night audit procedures as needed

- Maintain cleanliness and organization at the front desk area

- Collaborate with other hotel departments to ensure guest satisfaction

- Uphold high standards of professionalism and customer service at all times

-Perform other related duties assigned by management.

Qualifications:

- Previous experience in the hospitality industry is preferred

- Excellent phone etiquette and communication skills

- Strong organizational skills with attention to detail

- Ability to multitask and prioritize tasks effectively

- Strong problem-solving abilities and the ability to remain calm under pressure

- A friendly and outgoing personality with a genuine desire to assist guests

Join our team of dedicated professionals who are committed to providing exceptional service to our guests. We offer competitive compensation and a supportive work environment.

Please submit resume by email or in person at Airport Inn in Port Hardy, BC..

Pay: From $23.00 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Port Hardy, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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