Hosting jobs

The Job

Great service is about more than taking orders and delivering meals — it’s about creating an experience guests want to come back to.

As a Server, you’ll be part of a fast-paced, people-focused environment where no two shifts are quite the same. From welcoming guests and sharing menu recommendations to celebrating special occasions and creating memorable moments, you’ll play an important role in making every dining experience a great one.

*This posiiton is being posted to fill a current vacancy in our organization.

What You'll Do

• Welcome guests with a warm, friendly, and professional approach while delivering service that reflects our brand standards.
• Take accurate food and beverage orders while sharing daily features, specials, and menu recommendations.
• Use your knowledge of the menu to help guests find something they’ll love and enhance their overall dining experience.
• Serve food and beverages promptly and professionally while checking in throughout the meal to ensure guest satisfaction.
• Build your knowledge of our menu, restaurant, hotel amenities, promotions, and services so you can confidently answer guest questions.
• Clear and reset tables efficiently to keep the dining room clean, organized, and ready to welcome the next guests.
• Process guest checks and payments accurately in accordance with hotel procedures.
• Keep assigned stations, service areas, and equipment clean, stocked, organized, and ready for service.
• Work closely with fellow Servers, Hosts, Bartenders, Culinary team members, and leadership to keep service running smoothly.
• Follow all food safety, sanitation, occupational health and safety standards, provincial liquor laws, and responsible alcohol service policies.
• Jump in and support the team wherever needed — because great service is always a team effort!

Who We're Looking For

• A friendly, outgoing individual who enjoys meeting new people and making guests feel genuinely welcome.
• A confident communicator who can provide clear information in person and over the telephone.
• Someone who can stay organized, manage reservations, and coordinate the flow of the dining room during busy service periods.
• A calm and composed team member who can manage wait times, guest requests, and changing priorities with professionalism.
• A natural multitasker who can move between greeting guests, answering calls, preparing orders, delivering room service, and supporting the service team.
• A detail-oriented person who can accurately enter orders, process payments, and communicate special requests.
• Someone who enjoys staying active and is comfortable being on their feet throughout the shift.
• A collaborative team player who is happy to clear tables, collect dishes, and jump in wherever support is needed.
• A reliable and polished individual who consistently represents AquaTerra and the hotel’s service standards.
• Previous restaurant, hospitality, hosting, or customer-service experience is an asset, but we are happy to train the right person.
• Experience using a point-of-sale system or reservation platform is an asset.
• Smart Serve certification is required if the position involves handling or serving alcohol.
• Must be able to communicate clearly and professionally in English, both verbally and in writing
• Availability to work a flexible schedule, including mornings, weekends, and holidays.

Why Join Us?

• Earn an hourly rate of $17.95, including tips
• You'll belong to a supportive team that values your skills, dedication, and growth.
• You'll be able to dvance your career through hands-on experience and clear development opportunities.
• Be part of a reputable hotel known for delivering exceptional guest service and quality.
• Enjoy job stability, competitive benefits, and flexible scheduling that supports work-life balance.
• Create meaningful, memorable experiences for guests from all over the world.

The Delta Hotel by Marriott Kingston Waterfront Hotel is home to the award-winning restaurant, AquaTerra that serves picturesque waterfront views and the most beautiful, delicious dishes using fresh and local ingredients. Along with our amazing dishes, we strive to hire amazing talent to be part of our team in holding up our standards for our guests.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for AquaTerra and Delta Hotels by Marriott Kingston Waterfront, allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!

We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.

We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.

We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.

Pay: $17.95 per hour

Work Location: In person