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    • Provide excellent customer service as per hotel and Brand standards.
    • Check- in guests in and out of hotel.
    • Greet walk-in guests and guests with reservations…
    • The Guest Services Agent is also responsible for making and modifying reservations, acting as hotel operator and providing concierge duties.
    • Responsible for setting up, stocking and maintaining breakfast room and kitchen.
    • Prepare food for breakfast including in using a convection oven.
    • World-wide IHG hotel discounts.
    • Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.
    • The ideal candidate will be responsible for maintaining cleanliness and order in guest rooms, public areas, and other designated spaces.
    • Clean and maintain guest rooms and common areas in a hotel.
    • Change bed linens, towels, and other amenities.
    • Vacuum, sweep, mop, and dust all surfaces.
    • Assist with laundry duties as required to support overall hotel operations.
    • Prior hotel or custodial experience is preferred but not required, as training will…
    • Previous hotel-related experience desired.
    • The Holiday Inn Express & Suites Calgary University is looking for full time housekeeping room attendant to perform…
    • Follow established procedures for cleaning rooms according to hotel standards.
    • Previous experience in hotel housekeeping or custodial services is preferred but…
    • Previous food service experience with a strong working knowledge of restaurant operations, ideally within a hotel or resort environment.
    • Previous experience in hotel front desk or guest services preferred.
    • Support other front desk duties as required to ensure smooth hotel operations.
    • Food & Beverage Attendant must illustrate the ability and drive to:
    • − approach each guest interaction with the mindset of exceeding guest expectations.
    • Adheres to hotel policies.
    • This is a full time position with open availability from Monday to Sunday including holidays.
    • REPORTS TO:* Front Office Manager.
    • Proven experience in residential cleaning, hotel housekeeping, or custodial roles; janitorial or commercial cleaning experience is highly valued.
    • To clean and stock allocated guest rooms to ensure Holiday Inn’s high standards of cleanliness and presentation resulting in guest satisfaction.