Skip to main content
Post your resume and find your next job on Indeed!

High Tech Genesis jobs

Sort by: -
    • You will deliver high‑quality support across email, phone, chat, SMS/WhatsApp, and in‑app channels.
    • You’ll guide customers and installers through onboarding,…
    • The ideal candidate will bring strong communication skills, hands‑on experience supporting software development teams, and the ability to work effectively in a…
    • Chez HTG, vous repousserez les limites grâce aux technologies les plus récentes et collaborerez avec une équipe passionnée.
    • Net pour rejoindre son équipe.
    • The FireLight Insurance Product Configuration Specialist is responsible for configuring and maintaining annuity and life insurance products within the FireLight…
    • Chez HTG, vous repousserez les limites grâce aux technologies les plus récentes et collaborerez avec une équipe passionnée.
    • Votre prochaine étape commence ici.
    • Develop, enhance, and maintain Ruby on Rails applications.
    • Work within an Agile team using short iterations, CI/CD pipelines, and DevOps workflows.
    • We are seeking a Network Engineer with strong telecom expertise and hands‑on network automation skills to support design, integration, and deployment across…
    • Seeking an experienced Product Owner to support a Government of Canada digital product.
    • Lead product strategy, roadmap, and delivery.
    • Collaborate with cross-functional teams to deliver high-quality solutions.
    • We are seeking a Configuration Developer with experience in XML and the FireLight…
    • We are seeking a Senior NICE CXone Developer to support IT, Security, and Business teams in designing, developing, and optimizing contact center solutions.
    • We are seeking a Senior Security Architect with expertise in application and cloud security within the Microsoft ecosystem (Azure, Entra ID, Power Platform,…
    • Support the installation, deployment, and maintenance of networking equipment in a lab environment.
    • This role focuses on hardware installation, basic device…
    • The role focuses on validating Layer 3 networking features, developing Python automation, troubleshooting software issues, and collaborating with development…
  • View similar jobs with this employer
    • Chez HTG, vous repousserez les limites grâce aux technologies les plus récentes et collaborerez avec une équipe passionnée.
    • Votre prochaine étape commence ici.
Get e-mail updates for the latest High Tech Genesis jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

teck
ttec
genesis centre
mercedes
mini
st jacobs place
technology

Career Resources:

Job Post Details

Customer Success Specialist - job post

High Tech Genesis
3.6 out of 5 stars
Montréal, QC
$50,000–$80,000 a year - Full-time

Job details

Pay

  • $50,000–$80,000 a year

Job type

  • Full-time

Location

Montréal, QC

Full job description

WE'RE HIRING!

At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation.

Your next chapter starts here.

You will deliver high‑quality support across email, phone, chat, SMS/WhatsApp, and in‑app channels. You’ll guide customers and installers through onboarding, resolve issues end‑to‑end, and collaborate with internal teams to improve the overall customer experience.

In this role, you will:

  • Support pre‑sales conversations, customer education, and discovery.
  • Guide customers and installers through onboarding, installation, and deployment.
  • Deliver multi‑channel support (email, phone, chat, SMS/WhatsApp, in‑app).
  • Own issues end‑to‑end and coordinate escalations.
  • Build SOPs, documentation, and customer‑facing content.
  • Collaborate with RevOps, Marketing, Product, and Operations.
  • Identify process gaps and drive improvements.
  • Contribute to product testing, bug reporting, and trend analysis.
  • Experience working with sales, operations, and marketing.
  • Strong French communication skills.
  • Comfortable with ambiguity, proactive, and resourceful.
  • Able to support pre‑sales, not just post‑sale support.
  • Tech‑savvy; familiar with tools like Dynamics 365, Jira, Salesforce, Intercom, Talkdesk, Genesys.
  • Organized, independent, and commercially aware.
  • Background in the energy sector is an asset.

High Tech Genesis Inc. is an Equal Opportunity Employer committed to building inclusive teams where diverse perspectives drive innovation.

We support an accessible recruitment process and are happy to provide accommodation upon request.

Applicants must be legally authorized to work in Canada, and resumes should be submitted in Microsoft Word format.

Let Employers Find YouUpload Your Resume