Skip to main content
Post your resume and find your next job on Indeed!

Helpdesk Analyst jobs in Calgary, AB

Sort by: -
    • About the Role* Entry-level position supporting day-to-day data center operations.
    • Schedule: 24/7 environment (day, night, weekend shifts, and occasional on-…
    • Positions typically involve 2 weeks to 6 month term contract with Computer Upgrading Specialists, sometimes converted into full-time permanent with our client…
    • Previous customer service, helpdesk or dealership experience will be considered an asset.
    • Job Type: Full-time, Permanent.
    • Must have Valid Driver’s license.
    • Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems.
    • Fournir un soutien technique ainsi qu’un soutien d’escalade pour les logiciels applicatifs de comptabilité et de certification.
    • View all MNP jobs - Calgary jobs - Spécialiste en Soutien Technique (H/F) jobs in Calgary, AB
    • Salary Search: Spécialiste, soutien comptable salaries in Calgary, AB
  • View similar jobs with this employer
    • The Workday Application Support Consultant will support the day-to-day operation, maintenance, and continuous improvement of the Workday platform.
    • We are seeking an experienced Technical Application Support Analyst to provide operational and technical support for a portfolio of enterprise and petro-…
    • We are seeking a Native Spanish speaking Support Engineer with excellent communication skills and a passion for technology and customer success.
    • To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
    • The Deskside Support Technician provides Tier 1, Tier 2, and Tier 3 technical support to troubleshoot hardware, software, and connectivity issues, identify root…
    • The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software,…
    • Application Portfolio: Lead the analysis, design, testing, and implementation of updates, enhancements, and new capabilities across the application portfolio,…
    • Reporting to the Manager, Infrastructure and Technology, the Analyst, Systems Support provides technical support to users across the organization.
    • Through strong analytical, communication, project management, and continuous improvement skills, the analyst helps ensure applications effectively support…
    • Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java").
Get email updates for the latest Helpdesk Analyst jobs in Calgary, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

it specialist

Career Resources:

Job Post Details

Junior Data Center Operations Technician
$25–$30 an hour
Permanent, Full-time

Job details

$25–$30 an hour
Paid time off, Dental care, Life insurance, Disability insurance, Casual dress, Extended health care
Permanent, Full-time
Weekends as needed, Night shift, Rotating shift, Day shift, On call
Calgary, AB

Full job description

Canadian Network Installations, CNI, has been a proud national vendor partner supporting telecommunication Carriers across Canada for over 25 years. CNI offers infrastructure support, solutions, and network build in both wired and wireless sectors across Canada. We are currently recruiting individuals who possess the skill, attitude, and passion to join a growing team in Calgary, Alberta as a Junior Data Center Operations Technician.

About the Role Entry-level position supporting day-to-day data center operations. We seek a detail-oriented, technically curious candidate eager to build a career in data center infrastructure. No expert experience required—just a strong technical foundation, willingness to learn, and high accuracy.

· Schedule: 24/7 environment (day, night, weekend shifts, and occasional on-call).

Key Responsibilities

  • Hardware & Cabling: Assist with installing, racking, powering, cabling, moving, and decommissioning servers, storage, switches, and patch panels (copper/fiber).
  • Maintenance & Troubleshooting: Perform basic hardware/network troubleshooting, replace field-replaceable components, and assist senior technicians with complex issues.
  • Inspections & Monitoring: Conduct visual inspections to spot alarms, damaged components, loose connections, or cabling issues.
  • Ticketing & Asset Management: Log tasks in ticketing systems, stage equipment, and maintain precise records of serial numbers, asset tags, and equipment locations.
  • Logistics & Decommissioning: Handle shipping, receiving, vendor RMAs, and inventory tracking for incoming and retired hardware.
  • Compliance & Escalation: Follow safety, security, and change management procedures; escalate issues exceeding your current experience level.

Basic Qualifications

  • Interest or background in computer hardware, networking, telecommunications, or electronics.
  • Basic understanding of hardware components, Ethernet, TCP/IP, IP addressing, and troubleshooting techniques.
  • High attention to detail with the ability to precisely follow written technical procedures and record data.
  • Strong communication skills and willingness to ask questions when instructions are unclear.
  • Ability to safely lift and move equipment up to 75 lbs.
  • Flexibility to work shift rotations in a 24/7 environment.

Preferred Qualifications

  • Hands-on experience building, repairing, or upgrading PCs/servers.
  • Prior experience with structured cabling (patching, labeling, testing copper/fiber).
  • Familiarity with ticketing systems, asset tracking tools, inventory management, or spreadsheets.
  • Basic knowledge of major server and networking hardware vendors.

Leading our industry in quality, service, and team appreciation, CNI is an equal opportunity employer and provides its staff with a fully respectful work environment. If you are interested in applying, please respond online.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off

Work Location: In person

Let Employers Find YouUpload Your Resume