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Help Desk Analyst jobs in Alberta

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Job Post Details

Systems Administrator
Terravest Industries
Medicine Hat, AB
Permanent, Full-time
Apply now

Job details

Pay information not provided
Paid time off, Dental care, Life insurance, Disability insurance, Casual dress, Extended health care, On-site parking
Permanent, Full-time
Medicine Hat, AB

Full job description

A manufacturing company with multiple locations in Canada and the US is recruiting for a System Administrator who will manage and maintain the organization’s IT infrastructure, ensuring that networks, servers and systems operate efficiently. The successful candidate will be configuring and troubleshooting hardware and software, monitoring system performance and implementing security protocols to protect data and network integrity

This is a primarily on-site position, requiring regular in-person/office presence

Key Responsibilities

  • Provide onsite and remote administration of IT infrastructure
  • Holds a valid passport and willing to travel to the US and within Canada as required
  • Responding to technical issues, supporting in office and remote end users, resolving hardware and software problems efficiently
  • Analyze, diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment
  • Configuring, maintaining and troubleshooting servers, networks and IT infrastructure to ensure optimal performance and uptime
  • Managing user accounts, permissions and access controls to ensure data security and comply with company policies
  • Installing and updating software, patches and security updates to keep systems secure and operating efficiently
  • Perform data backups, implement and test disaster recovery plans preventing data loss and ensuring business continuity
  • Documenting system configurations, processes and troubleshooting steps for future reference and team collaboration
  • Can work in fast-paced environments and complete projects with tight-deadlines
  • Ability to work independently and as part of a team
  • Collaborating with IT teams and vendors to implement new technologies, optimize infrastructure and improve overall system reliability
  • Stay up to date with IT trends and technologies

Qualifications

  • 10+ years of experience in an IT Systems Administrator role is preferred
  • Strong troubleshooting skills
  • Strong knowledge of Microsoft 365, Intune, Purview, DLP, Exchange, Microsoft Server roles and features, Active Directory and Azure AD
  • Experience in Server Room management, Hypervisors and virtualization, network termination, VOIP, routers, managed switches, firewalls, VPN and backup systems.
  • CompTIA or Microsoft certifications are an asset.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Work Location: In person

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