Skip to main content
Post your resume and find your next job on Indeed!

Hatch jobs

Sort by: -
    • We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and…
  • View similar jobs with this employer
    • The Project Procurement Manager (PPM) is involved in a project from the proposal/study (FEL1, FEL2 and FEL3) phases up to the project close-out and handover of…
    • Joignez-vous à une entreprise déterminée à apporter des changements positifs pour créer un monde meilleur.
    • L'équipe des services intégrés réunit les équipes des…
    • Joignez-vous à une entreprise déterminée à apporter des changements positifs pour créer un monde meilleur.
    • Le Groupe consultatif de Hatch fournit des services-…
    • Be given opportunities to contribute to complex and challenging engineering projects in a way that positively impacts the world.
    • Take a leadership role in formalizing products and services.
    • Help to frame the strategy and execution of client engagements and ensure objectives are clearly…
    • We work closely across engineering, product, and design to create scalable systems, internal tools, and data driven platforms that deliver real impact.
    • The ideal candidate will possess a strong background in mental health counseling and crisis intervention, with a focus on providing support to individuals and…
    • We are actively seeking to hire a motivated and experienced Senior Highway Manager based in Vancouver, BC responsible for providing technical leadership and…
    • Collaborate on exciting projects to develop innovative solutions.
    • Hatch currently has a Senior PM role available located with the broader marketing and communications teams in Mississauga, ON.
    • The Concentrator Project Engineer will be part of an Process team providing engineering services and/or field support.
    • Grow the organization client base.
    • Hatch is seeking a Construction Coordinator Technologist Co-op for a co-op term starting in Fall 2026 Reporting to the Lead Construction Services, Water…
    • Lead and deliver civil/structural engineering design and analysis for nuclear facilities, including safety-related and non-safety-related structures.
    • Our ideal person will draw from their own track record of sales success to advise and coach these individuals to identify and acquire new work and drive repeat…
Get e-mail updates for the latest Hatch jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

wsp

Career Resources:

Job Post Details

Service Desk Technician - Mississauga - job post

Hatch
3.9 out of 5 stars
Mississauga, ON
$27–$35 an hour - Fixed term contract

Job details

Pay

  • $27–$35 an hour

Job type

  • Fixed term contract

Shift and schedule

  • Overtime

Location

Mississauga, ON

Full job description

Requisition ID: 100117

Job Category: Information Technology

Location: Mississauga, ON, Canada


Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.


We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.


Hatch is currently seeking a Service Desk Technician based in our Mississauga office, reporting to IT Service Desk Technician you will support offices globally. Please note this is a 12-month contract position.


As the successful candidate, you will:

  • Assist in providing desktop services to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services;
  • Prioritize and manage service support requests in line with expected service levels targets;
  • Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects;
  • Must be able to deploy image and software to computers locally and remotely;
  • Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required;
  • Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead;
  • Promote and adhere to departmental and organizational information security policies, standards and procedures;
  • Perform other related duties incidental to the work described;
  • Strive for excellence in customer service in line with the company values and expectations;
  • Ability to work overtime or flexible time when required.
  • Ability to travel to different offices and project sites.


You bring to the role:

  • College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment.
  • Strong analytical, problem solving and troubleshooting skills;
  • Ability to function well in a team environment; work independently as needed;
  • Strong customer focus skills;
  • Strong oral and writing proficiency in English;
  • Minimum three-years relevant experience working in a similar corporate service desk technical support role;
  • All candidates must have legal authorization to work in Canada without employer sponsorship.
  • A driver’s license with access to a vehicle on a daily basis


Competencies (knowledge, skill, attributes):

  • Ability to support Dell, HP laptop/desktop computers, peripherals, Ricoh, HP, Canon multi-function printers and other computer hardware.
  • Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required;
  • Familiarity with standard helpdesk software and a good knowledge of remote user support;
  • Excellent understanding of Microsoft products, including Windows 10/11, Office 365, Teams, SharePoint, OneDrive is required;
  • Provide application Support for Adobe products, Bluebeam, and other current and in-house applications that exist within the organization;
  • Good understanding of Windows Active Directory User and Computer Administration; Microsoft Exchange and Office 365 Admin is required;
  • Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy;
  • A+, Network +, Microsoft certifications are an asset


Compensation Range: $27.00 to $35.00/hour


At Hatch, we are committed to fair and equitable compensation practices. In accordance with legislated pay transparency requirements, the expected salary range for this position is based on current market data and aligned with internal pay structures to ensure consistency and fairness.

Your individual compensation within this range will depend on factors such as skills, experience, qualifications and location. In addition to base pay, our total rewards package may include performance-based incentives, comprehensive benefits, and other programs designed to support your well-being and growth.


Why join us?

  • Work with great people to make a difference
  • Collaborate on exciting projects to develop innovative solutions
  • Top employer


What we offer you?


  • Flexible work environment
  • Long term career development
  • Think globally, work locally


Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.


We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

Let Employers Find YouUpload Your Resume