Guest Service Agent jobs
Guest Services Agent
Easily applyThe Oswego HotelVictoria, BC V8V 5C1- $20–$22 an hour
- Full-time +1
- 40 hours per week
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Store discount
- On-site gym
- Commuter benefits
- Serve as a sales agent promoting hotel services and up-selling suite configurations.
- Strong service, service recovery, and conflict resolution skills.
Guest Services Manager
Easily applyUrgently hiringSudbury Regent Street Inc (Niagara Fallsview Hotel...Niagara Falls, ON L2G 3W7- $50,000–$60,000 a year
- Full-time +1
- Weekends as needed +2
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Company events
- Extended health care
Often responds in 3 days7 hires made in past 30 days- This role combines hands-on guest service leadership with operational, administrative, and financial responsibilities.
Guest Experience & Operations Coordinators
Easily applyUrgently hiringCarey HallVancouver, BC V6T 1J6- $24 an hour
- Full-time
- Weekends as needed +2
- Dental care
- Paid vacation
- Extended health care
Often responds in 1 day- Deliver exceptional service to guests, students, residents, and colleagues.
- MEWS – guest and residence bookings.
- Guest & Student Services (Core Hospitality).
Guest Service Agent
Easily applyMultiple openingsKillarney Mountain LodgeKillarney, ON- $17.60 an hour
- Full-time +2
- 35 to 50 hours per week
- On-site gym
- On-site parking
- The Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s…
Front Desk Agent
Easily applyNewDecore HotelsJasper, AB- From $17 an hour
- Full-time
- Overtime +1
- Vision care
- Dental care
- Life insurance
- On-site gym
- Company events
- Extended health care
- Field guest requests, inquires, and complaints.
- Check in/out arrivals and departures.
- Complete general administration duties, including basic accounting.
Travel Agent
Easily applyMaritime TravelYarmouth, NS B5A 1E4- $19.58–$20.85 an hour
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Customer service: 1 year (required).
- Previous experience in travel, hospitality, or customer service is required.
- Travel Industry: 1 year (preferred).
Guest Service Agent
Easily applyListel Hotel WhistlerWhistler, BC- $23.45 an hour
- Full-time
- Nights as needed
- Vision care
- Dental care
- Employee assistance program
- Discounted or free food
- RRSP match
- Company events
- Customer service: 1 year (preferred).
- Handling cash and credit card transactions for guest accounts.
- Communicating with other departments to maintain a positive…
Travel Agent (Corporate/Leisure)
Easily applyNewMaritime TravelHalifax, NS B3J 3R4- $20.80–$21.80 an hour
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Strong sales and customer service skills with a passion for exceeding customer expectations.
- Previous experience in the travel industry and corporate travel…
Agent, service à la clientèle
Easily applyGroupe Scandinave inc.Mont-Tremblant, QC- Full-time
- Weekends as needed
- Réduction sur nos différents services pour vos amis et votre famille;
- Cerner les besoins du client puis offrir les produits et services disponibles;
Agent.e de service et expérience client
Easily applyBALNEABromont, QC- $16.68–$20.38 an hour
- Permanent
- Evening shift
- Company pension
- Effectuer toute autre tâche connexe liée au service aux invités.
- Assurer le service au bar du pavillon (cafés, boissons, collations);
Agent.e de service et expérience client
Easily applyBALNEABromont, QC- $16.68–$20.38 an hour
- Permanent
- Evening shift
- Company pension
- Effectuer toute autre tâche connexe liée au service aux invités.
- Assurer le service au bar du pavillon (cafés, boissons, collations);
Agent(e) service à la clientèle
Easily applyKanataTremblantSaint-remi-d'amherst, QC- $20–$22 an hour
- Full-time +2
- 24 to 40 hours per week
- Weekends as needed
- Casual dress
- Flexible schedule
- On-site parking
- Préparation de documents pour l'arrivée des clients.
- Horaire constant et fixe du jeudi au lundi.
- Prime de weekend +1$/hr.
Guest Service Agent
Easily applyHome2 Suites by Hilton HuntsvilleHuntsville, ON P1H 2P9- $18.00–$18.50 an hour
- Part-time
- Extended health care
- On-site parking
- Strong customer service skills with a focus on guest satisfaction.
- A friendly demeanor with a passion for providing outstanding guest services.
Front Desk Agent
Easily applyBayview Hotel GroupCourtenay, BC- $19–$23 an hour
- Full-time +1
- 32 to 40 hours per week
- Weekends as needed +2
- Dental care
- Extended health care
- On-site parking
- Interprets guest needs and provides the “right” service.
- Provide a high standard of customer service by efficiently and accurately dealing with all guest…
Front Desk Agent Full Time
Easily applyComfort Inn and Suites PentictonPenticton, BC V2A 1L2- From $19 an hour
- Full-time
- Day shift +7
- Paid time off
- Vision care
- Dental care
- Extended health care
- On-site parking
- Company events
- You will assist guests with all front desk functions while maintaining the highest standards of hospitality and customer service.
View similar jobs with this employerFront Desk Agent
Easily applyThe Kanata BlairmoreBlairmore, AB- From $18 an hour
- Full-time +2
- Weekends as needed +3
- Vision care
- Dental care
- Extended health care
- The Coordination:* Working closely with housekeeping and maintenance teams to ensure smooth operations and guest satisfaction.
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Job Post Details
Guest Services Agent - job post
Job details
Pay
- $20–$22 an hour
Job type
- Permanent
- Full-time
Shift and schedule
- Weekends as needed
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Store discount
- On-site gym
- Commuter benefits
- Discounted or free food
Full job description
Welcome to the Oswego Hotel; your home in the heart of Victoria.
Title: Guest Services Agent:
- Full Time Permanent: Start Date: as soon as possible
TripAdvisor Best of The Best: Top 25 Boutique Hotels in Canada 2022, 2023, 2024, 2025
Great Victoria Chamber of Commerce Business of the Year: 2024 10-39 Employees
We care about our people, and we show it through perks like staff snacks, relaxation breaks, free parking (EV, too!) and monthly bus pass reimbursement, regular bonuses on your paycheque, and flexible shifts, because we know you have a life outside of work!
Position Summary
Under the direction and support of the Front Office Manager and Front Office Supervisor, as a Guest Service Agent, you will have the opportunity to welcome guests from across the globe during the beautiful and busy Victoria summer. Currently, there are two positions available, one full time permanent and a seasonal role, however, there is a strong possibility to extend the contract at the end of the term.
Responsibilities for this role include but are not limited to: creating an exceptional guest experience by ensuring that we exist in our core values of integrity, inclusion and adaptability.
Responsibilities
- Welcome, register and check out guests which includes: securing payment, sharing information on property specifics and amenities, educating on policies and agreements
- Maintain accurate records of daily transactions, interactions and requests providing detailed notes and efficient follow-up
- Creating connections through genuine hospitality
- Serve as a sales agent promoting hotel services and up-selling suite configurations
- To create, confirm and record reservations and modifications accurately
- To have exceptional product knowledge of all accommodation offerings, retail items and unit specifics
- Respond to guest services emails and inquiries in a warm, prompt, professional and accurate manner
- To maximize occupancy and monitor suite inventory to assist in maximizing room revenue
- To create an inclusive, professional team environment
- Exceed guest expectations of stellar service by providing and maintaining the highest level of professionalism
- Contribute to a positive workspace using thoughtful, effective communication skills within all property departments
- Develop and maintain strong local knowledge in order to act successfully as an Oswego Hotel ambassador and concierge
- Support a safe and free from harm working environment by ensuring all staff are working in compliance with health and safety regulations
- In depth understanding of third-party platforms and Extranet functions. Example: Expedia/ Booking.com
- Strength in understanding property management software and a reservation tape chart; extensive knowledge of WebrezPro/ Mews is an asset
- Contribute to an empowering environment and lead by example using thoughtful judgement to implement hotel policies, procedures and agreements
- Other duties as assigned
Knowledge, Skills and Abilities
- Great attention to detail
- Highly responsible and reliable
- Passionate and forward thinking
- Strong service, service recovery, and conflict resolution skills
- Passionate about the hospitality and tourism industries
- Ability to work successfully in a fast-paced environment in both an individual and team dynamic
- Excellence in multitasking
- Willing and able to work a flexible schedule that will include weekends and evenings
- Ability to carry out instructions and execute accurately
- Excellence in time management
- Ability to stand for an extended period of time, lift up to 50lbs and perform repetitive movements
Pay: $20.00-$22.00 per hour
Expected hours: 40.0 per week
Benefits:
- Commuter benefits
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program
Application question(s):
- Are you legally authorized to work in Canada?
Experience:
- Hospitality: 1 year (required)
Work Location: In person