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Job Post Details

Medical Office Assistant - job post

Whitehills Medical Centre
1055 Fanshawe Park Road West, London, ON
$23–$26 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $23–$26 an hour

Job type

  • Permanent
  • Full-time

Location

1055 Fanshawe Park Road West, London, ON

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Looking to hire: ASAP

Competitive pay range of $23.00-$26.00 depending on skills and experience

Hours: 39/hours week

Monday, Wednesday, Thursday 9-5, Friday 9-4, Tuesday 12-8 (no remote work)

Job Summary:

The primary role of the MOA is to manage and support patients and collaborate with the Physicians and RPN team. Responsibilities include but are not limited to:

  • Ensure examination rooms are stocked appropriately with medical supplies and other
  • Escort patients to examining rooms and assist with vitals and clinical measurements based on visit type
  • Communicate with doctors and nurses for patients follow-ups or complicated triage
  • Schedule, manage and co-ordinate patient appointments
  • Handle phone calls and manage incoming faxes
  • Obtain diagnostic results, consults, etc. when needed
  • Under the direction of the Physician, notify patients of INR's and assist with nursing home requests
  • Liaison with pharmacies regarding patient renewals/scripts
  • Utilize the messaging module of the EMR to maintain communication and “to do” list between Reception/Management/Physicians
  • Maintenance and sterilization of instruments
  • Monitor inventory of medical paper products and medical supplies
  • Arrange for medical equipment that may need ordered and/or repaired
  • Book and follow up on any pending/urgent referrals to community specialist, diagnostic imaging, etc.
  • Upon completion of Intramuscular Injections course administer injections (vaccines) and record accurately in EMR (Telus) under medical directive

Requirements:

  • Medical Office Assistant diploma or certificate preferred
  • Candidates with experience as a Medical Receptionist (at least 2 years) who are eager to expand their skills and advance into an MOA role or who have exceptional customer service skills with a friendly, professional and compassionate approach to patient care are encouraged to apply
  • Strong work ethic, highly organized, detail-oriented and are comfortable using electronic medical records
  • Excellent written and verbal communication skills
  • Reliable, punctual and consistently professional
  • Commitment to maintaining patient confidentiality and complying with all privacy and clinic policies
  • Ability to work efficiently in a fast paced, team-based clinical environment

Job Types: Full-time, Permanent

Pay: $23.00-$26.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Tuition reimbursement

Application question(s):

  • Applicant must be located in London ON

Experience:

  • administrative or customer service: 2 years (required)

Work Location: In person

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