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Job Post Details

Floor Manager - job post

Luxe Bistro
5.0 out of 5 stars
47 York Street, Ottawa, ON K1N 5S7
$50,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Rotating shift
  • Holidays

Location

47 York Street, Ottawa, ON K1N 5S7

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Store discount
  • Discounted or free food
  • Extended health care
  • Company events

Full job description

Luxe Bistro is a busy modern steakhouse/bistro with multiple event spaces. We have been operating for over twenty years in the By-ward market.

We are currently seeking a full-time, FOH manager to join our team. Candidates must have open availability with no scheduling restrictions, and bring the skills and professionalism to thrive in a fast-paced, guest-focused environment.

Your responsibilities:

Reporting to the Director, you will be responsible for the day-to-day management of front-of-house operations: coordinating service, supervising the team, ensuring customer satisfaction, maintaining hygiene, driving business performance, and managing administrative tasks.

  • Supervise floor operations and ensure an exceptional customer experience: greeting, food service, and maintaining customer relationships
  • Motivate, train, and develop the service team
  • Ensure a positive and motivating work environment
  • Participate in recruitment, scheduling, and administrative follow-ups
  • Act as a brand ambassador by taking part in commercial events and supporting marketing strategies both internally and externally
  • Monitor financial flows, manage bar and/or kitchen inventory alongside the Director and Kitchen Manager, analyze financial results to achieve objectives, and implement corrective actions
  • Ensure the restaurant is always clean and well-maintained, participate in routine upkeep, and ensure food quality, safety, and hygiene standards are followed

Skills & Qualifications:

  • Excellent communication skills in English and French
  • Strong experience in sales management, profitability, and operational efficiency
  • Customer-oriented mindset
  • Inspirational leadership with an entrepreneurial spirit
  • Proven expertise in team supervision and development
  • Ability to motivate and manage staff effectively
  • Coaching and team development skills
  • Conflict resolution skills to maintain a positive work environment
  • Positive attitude and continuous improvement mindset
  • Autonomy and proactivity in work management
  • High attention to detail and thoroughness in task execution
  • Wine and spirits knowledge
  • Valid drivers licence
  • Smart Serve

Schedule:

  • Full-time: 40-44 hours per week
  • Availability Monday to Sunday with 2 days off per week
  • Responsible for over shift, evening closing and openings(rotating schedule)
  • Flexible schedule: shifts may include days, evenings, and/or weekends as needed
  • Avialabilty on holidays

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Paid time off
  • Store discount or free meals

Supplemental pay types:

  • Tips
  • End of year bonus

Experience:

  • Serving/ Bartending in a similar atmosphere: 5 years (required)
  • Restaurant Management: 2 years (required)

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Experience:

  • Bartending/ Serving: 5 years (required)

Language:

  • English (required)
  • French (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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