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    • Maintain store merchandising presentation to company standards.
    • Supervision of store employees to maximize customer service, sales and profit.
    • Manages store expenses in partnership with the District Manager.
    • Ensure store sales performance by creating a customer‑first, sales‑focused culture while…
    • Oversee daily store staff scheduling, operations, loss prevention and maintenance of standards to ensure a safe and enjoyable shopping and working environment.
    • 3 years retail / customer service management experience.
    • Strong organizational, interpersonal and problem solving skills.
    • Minimum High School or GED.
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    • 3 years retail / customer service management experience.
    • Strong organizational, interpersonal and problem solving skills.
    • Minimum High School or GED.
  • View similar jobs with this employer
    • Develops and executes strategies to improve business efficiency at the store.
    • The Front Store includes all areas of the store, including cosmetics, excluding…
    • Ability to drive sales and store initiatives while maintaining key performance indicators.
    • This position will work closely with the current store manager to…
    • The Store Leader is the heart and soul of the store.
    • Demonstrated ability to use P&L and store reports to affect change.
    • Ability to drive sales and store initiatives while maintaining key performance indicators.
    • Assist with any areas of the store as necessary and work special…
    • Provide a high level of confidential pharmaceutical care, as well as value-add customer service that is consistent with the pharmacy operations standards.
    • Mix and tint paint accurately using in-store systems.
    • Ensure compliance with company policies and safety regulations while maintaining a clean and organized…
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    • Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for…
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    • To manage resources of the Beauty department in order to maximize and achieve sales targets.
    • Drive a Passion for Results – Provide Thought Leadership – Analyze…
    • Open and close the store as required.
    • Monitor store performance and implement strategies to improve efficiency and profitability.
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    • Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions.
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Job Post Details

OSL Direct Services logo

Store Manager - Banff, AB - job post

OSL Direct Services
3.3 out of 5 stars
317 Banff Avenue, Banff, AB T1L 1C1
From $70,000 a year - Permanent, Full-time

Job details

Pay

  • From $70,000 a year

Job type

  • Permanent
  • Full-time

Location

317 Banff Avenue, Banff, AB T1L 1C1

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Store discount
  • Paid vacation
  • Extended health care
  • Flexible schedule

Full job description

Store Manager – Banff, AB

Cascade Shops, Banff, AB - 317 Banff Ave, Unit M8, Banff, AB T1L 1C1

Who We Are

PPL is a female-led, purpose-built marketing and sales activation agency that champions the frontline. We believe that people power performance, and that frontline teams are the missing link between brands and their customers. We specialize in bridging strategy and real-world execution by delivering bold, and engaging consumer experiences.

Currently, we are actively seeking a Store Manager for our client, Lindt Canada, for our upcoming launch in the Banff, AB location. The ideal candidate must possess a passion for excellence in Customer Service, Sales, and Merchandising

Lindt & Sprüngli (Canada), Inc. is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli (Canada), Inc’s existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.

What’s in for you?

  • Base salary starting from $70,000/year plus bonus and incentives
  • Paid vacation and great benefits

Key Responsibilities:

  • Management of the daily operations of Lindt Retail Boutique
  • Responsible for generating and driving corporate sales
  • Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
  • Monitor sales and labour issues daily with a goal to maximize store profitability without sacrificing customer service
  • Recruitment, interviewing and hiring of Retail Sales Associates
  • Supervision of store employees to maximize customer service, sales and profit
  • Training of sales techniques and product knowledge
  • Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
  • Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
  • Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
  • On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
  • Maintain store merchandising presentation to company standards
  • Maintain high standards for cleanliness and food/product safety
  • Cash handling, inventory ordering and related retail administrative duties

Qualifications:

  • Excellent customer service skills
  • Post secondary education preferred
  • Sales oriented, able to develop/build business
  • 2-5 years of retail management experience
  • Good time management habits
  • Strong oral and written communication abilities (French and English)
  • Previous experience in a merchandising or presentation capacity
  • A history of going above and beyond to provide exceptional customer service
  • A talent for sales and selling
  • A passion for chocolate!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@peopleagency.ca.

Rémunération : à partir de 70 000,00$ par an

Avantages :

  • Assurance Dentaire
  • Assurance Maladie Complémentaire
  • Congés payés
  • Heures d'arrivée et de départ flexibles
  • Réductions Tarifaires

Lieu du poste : En présentiel

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