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Front Desk Receptionist jobs in Quebec Province

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    • Job CategoryRooms & Guest Services Operations.
    • Location901 Square Victoria, Montreal QC H2Z 1R1, Canada.
    • Pay Range: 35,51$/h-35,51$/h.
    • View all Marriott International, Inc jobs - Montréal jobs
    • Salary Search: Front Desk Agent salaries in Montréal, QC
    • See popular questions & answers about Marriott International, Inc
    • Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about…
    • Work Location - On-Site (Not a Remote Position):
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    • Reception is the bookend of the Wakefield Mill experience.
    • You are the first person who greets each guest with a warm smile and “Hello” like they would a friend…
    • The Guerlain Spa at Four Seasons Montreal is seeking a receptionist to act as an ambassador of ou values, and expertise, providing a warm and personalized…
  • View similar jobs with this employer
    • The receptionist/optometric assistant is responsible for managing appointments with optometrists and opticians.
    • Salaberry-de-Valleyfield, QC, J6S 3V5.
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    • Looking for someone energetic to join and grow with our team long-term!
    • Please send your cv by email.
    • At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges.
    • Here, you can build momentum that reaches beyond our…
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    • A minimum of two years of experience as a receptionist;
    • Join a diverse and talented team.
    • For years now, we’ve been designing lingerie and swimwear for everyday…
    • Examity’s focus on flexible solutions, new technology, operational efficiencies and support has, and continues to be, our formula for continuous growth.
    • MalOPlus™ Group Inc., provides Business Development services in the fields of Accounting, Administration and Marketing.
    • Ability to work under pressure;
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    • We want our customers to be welcomed as if they were old friends visiting after a long absence.
    • Our reception is the highlight of the experience here, at the…
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Job Post Details

Front Desk Agent
901 Square Victoria, Montréal, QC
$35.51 an hour
Full-time

Job details

$35.51 an hour
Full-time
901 Square Victoria, Montréal, QC

Full job description

Additional Information
Job Number26140056
Job CategoryRooms & Guest Services Operations
Location901 Square Victoria, Montreal QC H2Z 1R1, Canada
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: 35,51$/h-35,51$/h

POSITION SUMMARY


Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.


Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Notification to Applicants: W Montreal takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email
CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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