Front Desk Agent jobs
Front Desk Agent
Easily applyUrgently hiringBest Western Tin Wis ResortTofino, BC- From $22 an hour
- Full-time +1
- Weekends as needed +3
- Clean and tidy front desk area.
- Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Front Desk Agent & Woodsman (housing provided)
Easily applyUrgently hiringPine BungalowsJasper, AB- $20 an hour
- Full-time +2
- Day shift +1
- On-site parking
1 hire made in past 30 days- Clean/tidy front desk area and check public bathrooms for tidiness/stock levels.
- Season: ASAP – end of October*.
- Light maintenance and housekeeping duties.
Front Desk Receptionist
Easily applyUrgently hiringMiette Hot Springs BungalowsJasper, AB- $20.00–$21.50 an hour
- Full-time +2
- 40 hours per week
- Mileage reimbursement
- Store discount
- Discounted or free food
- Flexible schedule
- On-site parking
3 hires made in past 30 days- Front desk: 2 years (preferred).
- Season starts May 15th and ends October 13th.
- Individuals will have dorm style sleeping quarters , with fridge and SAT TV.
Front Desk Agent
Easily applyGravity HausRevelstoke, BC- $18.70–$20.00 an hour
- Full-time +1
- 20 to 40 hours per week
- Weekends as needed +1
- Maintain a tidy, organized, and welcoming front desk and lobby area.
- Greet every guest and member with warmth, enthusiasm, and genuine hospitality.
View similar jobs with this employerFront Desk Agent
Easily applyThe Kanata BlairmoreBlairmore, AB- From $18 an hour
- Full-time +2
- Weekends as needed +3
- Vision care
- Dental care
- Extended health care
- The Welcome:* Creating memorable first impressions through warm check-ins, explaining amenities, and ensuring guests feel valued from the moment they arrive.
Night Auditor/Front Desk Agent
Easily applyHyatt Place / Hyatt House MississaugaMelville, SK- $15.70–$16.00 an hour
- Full-time +1
- Night shift
- Paid time off
- Dental care
- Life insurance
- On-site parking
- Previous experience in front desk operations or hospitality is preferred but not required.
- This role is vital in ensuring smooth overnight operations, providing…
Front Desk Agent
Easily applyThe Northstar GroupKimberley, BC- $18.50–$22.00 an hour
- Full-time +1
- Weekends as needed +1
- Extended health care
- Previous experience in a customer service or front desk role, preferably in the hospitality industry.
- General Administration: Maintain the front desk area,…
Front Desk Agent
Easily applyBCMI Peace RiverPeace River, AB T8S 1J3- $15–$17 an hour
- Part-time +1
- A successful candidate will show positivity and strong customer service skills.
- A successful candidate will be very flexible with their schedule, and willing to…
Guest Services Agent
Easily applyUrgently hiringInverary ResortBaddeck, NS- From $18.50 an hour
- Full-time
- 35 to 48 hours per week
- Weekends as needed +3
- Store discount
- Discounted or free food
- Company events
Often responds in 1 day1 hire made in past 30 days- As a Guest Services Agent at Inverary Resort, you will provide a service that is outstanding; always ensuring guests’ needs are exceeded and their experience is…
Guest Services Agent
Easily applyUrgently hiringInverary ResortBaddeck, NS- From $18.50 an hour
- Full-time
- 35 to 48 hours per week
- Weekends as needed +3
- Store discount
- Discounted or free food
- Company events
Often responds in 1 day1 hire made in past 30 days- As a Guest Services Agent at Inverary Resort, you will provide a service that is outstanding; always ensuring guests’ needs are exceeded and their experience is…
Guest Services Agent
Easily applyHalcyon Hot Springs ResortNakusp, BC- From $18 an hour
- Full-time
We are looking for those who want to deliver outstanding service in hospitality. We are currently searching for Guest Service Agents. Along with the stunning…Experienced Front Desk Dental Receptionist
Easily applyUrgently hiringTuli DentalEmbrun, ON- $29–$33 an hour
- Full-time +1
- Paid time off
- Dental care
- Company events
- On-site parking
- In-person | Full-time, Permanent.
- We are a well-established, patient-focused dental practice seeking an experienced Front Desk / Patient Care Coordinator who…
Front Desk Agent
Easily applyOften replies in 3 daysWhistler PlatinumWhistler, BC- $24–$26 an hour
- Full-time +1
- Weekends as needed +1
- Housing allowance
- Extended health care
- Flexible schedule
- Assist with inventory management for guest amenities and front desk supplies.
- Previous front desk, concierge, or hospitality experience is preferred.
Front Desk Agent
Easily applyPenticton Lakeside Resort & Conference CentrePenticton, BC V2A 7M5- From $18.25 an hour
- Full-time +4
- Weekends as needed +1
- Dental care
- Extended health care
- On-site parking
- Must be willing to work a variety of shifts, including weekends and holidays.
- The right candidate will possess excellent customer service skills, strong…
Guest Service Agent
Easily applyKillarney Mountain LodgeKillarney, ON- $17.60 an hour
- Full-time +2
- 35 to 50 hours per week
- On-site gym
- On-site parking
- Reports To Guest Experience Manager.
- The Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during…
Guest Service Agent
Easily applyBeach Club Resort by Bellstar Hotels & ResortsParksville, BC- From $21.20 an hour
- Full-time
- Day shift +2
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- Store discount
- Discounted or free food
- Always maintaining a clean and organized workspace, ensuring front desk is always stocked with office supplies.
- . Must be able to work weekends.
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Job Post Details
Front Desk Agent - job post
Job details
Pay
- From $22 an hour
Job type
- Permanent
- Full-time
Shift and schedule
- Overtime
- Weekends as needed
- Nights as needed
- Holidays
Location
Full job description
Hotel Front Desk Agent – Job Description
Title
Hotel Front Desk Clerk
Reports To
Front Office Manager
Summary
The Hotel Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing concierge duties. The Hotel Front Desk Agent must possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests. The Hotel Front Desk Agent must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external Guests. This position will require you to work weekends, evening, days, statutory holidays and occasional night shifts.
Core Competencies
- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
Job Duties
- Greet guests with a smile and answer their questions as required.
- Responsible for checking guests in and out of the Hotel.
- Issues room keys, information about the resort, breakfast room and our facilities.
- Works in conjunction with the bell staff to assist guests to their rooms.
- Answers various questions from guests.
- Arranges transportation for guests.
- Computes bills, collects payment and makes change for guests.
- Makes coffee in the morning for guests.
- Runs various reports on the computer for management.
- Other duties as assigned.
- Count and verify cash, shift activity, keys etc
- Complete shift audits as required.
- Check all unresolved departures.
- Review service requests for arrivals.
- Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
- Complete in-house bucket check.
- Complete welcome calls.
- Clean and tidy front desk area.
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Take and record telephone, e-mail, or written message for staff members.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Observe and report any security issues to the Resort management.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Performs other duties as required
Requirements
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred, or equivalent experience is an asset
- Guest service trade certification is preferred
- (two) years of experience as a Hotel Front Desk Agent
- Experience in all aspects of customer service and people management
- Demonstrated ability to lead and direct a team
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Able to effectively communicate both verbally and in writing
- High level of proficiency with Hotel software, Microsoft office, email and web-based programs
- Must possess sound knowledge of safety, emergency evacuation
Work Conditions
- Overtime as required
- Work evenings, weekends, statutory holidays, and occasional overnight shifts
- Meal discounts included
- Fast paced environment with competitive compensation
· Best Western Tin Wis Resort requires a motivated, energetic and career-minded Front Desk Agent to work directly with our guests to ensure a memorable experience. The Front Desk Agents main job is to know and understand the property and be able to answer any questions guest may have. The main responsibilities are guests’ services that include checking guests in and out of the resort, balancing their accounts and ensuing all transactions are completed efficiently and accurately. As Front Desk Agent you will be responsible for quoting and selling resort rates and packages including food and beverage.
· Best Western Tin Wis Resort offers competitive compensation packages, an incredible work environment, and career advancement opportunities.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Ability to commute/relocate:
- Tofino, BC V0R 2Z0: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person