Front Desk Agent jobs
Front Desk Agent
Easily applyUrgently hiringBest Western Tin Wis ResortTofino, BC- From $22 an hour
- Full-time +1
- Weekends as needed +3
- Clean and tidy front desk area.
- Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Front Desk Agent & Woodsman (housing provided)
Easily applyUrgently hiringPine BungalowsJasper, AB- $20 an hour
- Full-time +2
- Day shift +1
- On-site parking
1 hire made in past 30 days- Clean/tidy front desk area and check public bathrooms for tidiness/stock levels.
- Front Desk Agent & Woodsman (hotel Front Desk experience required)*.
Front Desk Agent
Easily applyUrgently hiringCoast Bastion HotelNanaimo, BC V9R 6E4- $23.43–$23.44 an hour
- Full-time +1
- Vision care
- Dental care
- Employee assistance program
- Company events
- Extended health care
Often responds in 1 day1 hire made in past 30 days- We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization.
- In this vital role, you will serve as the first point of…
View similar jobs with this employerFront Desk Agent
Easily applyThe Kanata BlairmoreBlairmore, AB- From $18 an hour
- Full-time +2
- Weekends as needed +3
- Vision care
- Dental care
- Extended health care
- No front desk experience necessary - just the right attitude and willingness to LEARN!
- Stop by the front desk to fill out an application, leave your resume or…
Front Desk Agent
Easily applyBCMI Peace RiverPeace River, AB T8S 1J3- $15–$17 an hour
- Part-time +1
- BCMI Peace River is looking for a front desk agent to join our team!*.
- A successful candidate will show positivity and strong customer service skills.
Front Desk Agent
Easily applyPenticton Lakeside Resort & Conference CentrePenticton, BC V2A 7M5- From $18.25 an hour
- Full-time +4
- Weekends as needed +1
- Dental care
- Extended health care
- On-site parking
- Seeking an energetic, efficient and organized person to fill this front line role.
- The successful candidate will have a professional appearance and cheerful…
Front Desk Agent
Easily applyPenticton Lakeside Resort & Conference CentrePenticton, BC V2A 7M5- From $18.25 an hour
- Full-time +4
- Weekends as needed +1
- Dental care
- Extended health care
- On-site parking
- Seeking an energetic, efficient and organized person to fill this front line role.
- The successful candidate will have a professional appearance and cheerful…
Front Desk Agent- Picton Ontario
Easily applyThe Royal HotelPicton, ON- $18–$21 an hour
- Part-time
- 16 to 40 hours per week
- Day shift +1
- Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing…
Front Desk Agent
Easily applySquamish Hospitality Group Inc.Squamish, BC- $21–$24 an hour
- Full-time +2
- Weekends as needed +1
- Paid time off
- On-site parking
- Casual dress
- Flexible schedule
- Minimum 1 year of customer service, hospitality, or front desk experience.
- Front Desk Agent (Immediate Start Available)*.
- $21–$24/hour (based on experience).
Guest Services Agent
Easily applyUrgently hiringInverary ResortBaddeck, NS- From $18.50 an hour
- Full-time
- 35 to 48 hours per week
- Weekends as needed +3
- Store discount
- Discounted or free food
- Company events
Often responds in 1 day1 hire made in past 30 days- If you love making someone's day, we want to work with you!
- As a Guest Services Agent at Inverary Resort, you will provide a service that is outstanding; always…
Guest Services Agent
Easily applyHalcyon Hot Springs ResortNakusp, BC- From $18 an hour
- Full-time
- We are looking for those who want to deliver outstanding service in hospitality.
- We are currently searching for Guest Service Agents.
- Pay: From $18.00 per hour.
Guest Service Agent
Easily applyBeach Club Resort by Bellstar Hotels & ResortsParksville, BC- From $21.20 an hour
- Full-time
- Day shift +2
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- Store discount
- Discounted or free food
- Always maintaining a clean and organized workspace, ensuring front desk is always stocked with office supplies.
- This job might be for you if:*.
Front Desk Agent
Easily applyThe Northstar GroupKimberley, BC- $18.50–$22.00 an hour
- Full-time +1
- Weekends as needed +1
- Extended health care
- Previous experience in a customer service or front desk role, preferably in the hospitality industry.
- General Administration: Maintain the front desk area,…
Front Desk Agent
Easily applyPinnacle Hotel Whistler VillageWhistler, BC- From $24 an hour
- Full-time +1
- Weekends as needed +2
- Dental care
- Life insurance
- Extended health care
- On-site parking
- Previous hotel front desk or hospitality experience is preferred.
- Nestled in Whistler Village, our cozy boutique hotel serves as an ideal hub for everything…
Night Shift/Front Desk Agent
Easily applyTravelodge by WyndhamPort Elgin, ON- $17.60 an hour
- Part-time
- Weekends as needed +2
- On-site parking
- Maintain a clean and organized front desk area.
- We are seeking a friendly and professional Front Desk Agent to join our team.
- Pay: $17.60 per hour.
- Murphy Hospitality GroupSummerside, PE C1N 5R1
- $18 an hour
- Full-time
- Night shift
- Dental care
- The Loyalist Country Inn & Conference Centre features 82 clean, comfortable and fully appointed rooms, an indoor pool, fitness centre, business centre, 24-hour…
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
People also searched:
Career Resources:
Job Post Details
Front Desk Agent - job post
Job details
Pay
- From $22 an hour
Job type
- Permanent
- Full-time
Shift and schedule
- Overtime
- Weekends as needed
- Nights as needed
- Holidays
Location
Full job description
Hotel Front Desk Agent – Job Description
Title
Hotel Front Desk Clerk
Reports To
Front Office Manager
Summary
The Hotel Front Desk Agent will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include registering guests, making and modifying reservations, acting as hotel operator, and performing concierge duties. The Hotel Front Desk Agent must possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests. The Hotel Front Desk Agent must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external Guests. This position will require you to work weekends, evening, days, statutory holidays and occasional night shifts.
Core Competencies
- Customer Focus
- Communication
- Energy & Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
Job Duties
- Greet guests with a smile and answer their questions as required.
- Responsible for checking guests in and out of the Hotel.
- Issues room keys, information about the resort, breakfast room and our facilities.
- Works in conjunction with the bell staff to assist guests to their rooms.
- Answers various questions from guests.
- Arranges transportation for guests.
- Computes bills, collects payment and makes change for guests.
- Makes coffee in the morning for guests.
- Runs various reports on the computer for management.
- Other duties as assigned.
- Count and verify cash, shift activity, keys etc
- Complete shift audits as required.
- Check all unresolved departures.
- Review service requests for arrivals.
- Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
- Complete in-house bucket check.
- Complete welcome calls.
- Clean and tidy front desk area.
- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
- Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
- Take and record telephone, e-mail, or written message for staff members.
- As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
- Provide information to staff and/or clients about special activities.
- Observe and report any security issues to the Resort management.
- Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
- Performs other duties as required
Requirements
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred, or equivalent experience is an asset
- Guest service trade certification is preferred
- (two) years of experience as a Hotel Front Desk Agent
- Experience in all aspects of customer service and people management
- Demonstrated ability to lead and direct a team
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Able to effectively communicate both verbally and in writing
- High level of proficiency with Hotel software, Microsoft office, email and web-based programs
- Must possess sound knowledge of safety, emergency evacuation
Work Conditions
- Overtime as required
- Work evenings, weekends, statutory holidays, and occasional overnight shifts
- Meal discounts included
- Fast paced environment with competitive compensation
· Best Western Tin Wis Resort requires a motivated, energetic and career-minded Front Desk Agent to work directly with our guests to ensure a memorable experience. The Front Desk Agents main job is to know and understand the property and be able to answer any questions guest may have. The main responsibilities are guests’ services that include checking guests in and out of the resort, balancing their accounts and ensuing all transactions are completed efficiently and accurately. As Front Desk Agent you will be responsible for quoting and selling resort rates and packages including food and beverage.
· Best Western Tin Wis Resort offers competitive compensation packages, an incredible work environment, and career advancement opportunities.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Ability to commute/relocate:
- Tofino, BC V0R 2Z0: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person