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    • Ensure all freight is picked up and delivered on time.
    • This role is responsible for managing freight from order creation to final delivery while ensuring an…
    • Strong understanding of transportation operations and freight costing.
    • Experience preparing quotations for project freight and specialized moves is considered a…
    • Reporting to the Ground Ops Manager, the incumbent is responsible for the logistical coordination of the operations of his clientele.
    • Minimum 4 years of experience in freight forwarding, freight brokerage, or a related logistics role.
    • Prior experience at a freight brokerage or digital freight…
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    • Minimum three years’ experience in international freight forwarding demonstrating understanding of logistics processes, systems, and solutions.
    • You have studied logistics or a related fieldYou have significant experience in customs and with an international freight forwarder.
    • Established network within transportation, logistics, freight, or supply chain.
    • Are you a driven B2B sales professional who thrives on winning new business and…
    • Experience working within a 3PL or freight brokerage environment.
    • Coordinate and manage freight shipments from pickup through final delivery.
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    • If you do not live in the Antigonish or Digby area - accommodations and LOA will be provided.
  • View similar jobs with this employer
    • If you do not live in the Antigonish or Digby area - accommodations and LOA will be provided.
    • Minimum 3 years of freight forwarding experience.
    • Proficiency with freight forwarding software and Microsoft Office.
    • Knowledge of customs clearance processes.
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    • If you do not live in the Antigonish or Digby area - accommodations and LOA will be provided.
    • Proven equipment freight handling ability.
    • The Class 1 Driver is responsible for delivering freight, either temperature controlled or dry, from terminal to…
    • Process and analyze freight, duty and brokerage invoices to ensure accuracy of both invoicing and appropriate inventory costing.
    • Experience: 3 to 5 years of relevant experience in international logistics, freight forwarding, and customs.
    • Approvisionnement tactique et relève.
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Job Post Details

Speedee Transport logo

Senior Logistics Coordinator - job post

Speedee Transport
2.0 out of 5 stars
Surrey, BCHybrid work
$55,000–$65,000 a year - Full-time

Job details

Pay

  • $55,000–$65,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Surrey, BCHybrid work

Benefits

Pulled from the full job description

  • Dental care
  • Casual dress
  • Extended health care
  • Work from home
  • On-site parking

Full job description

Position: Senior Logistics Coordinator

Vision: To Be the Most Customer Centric Company in the World

Overview

The Senior Logistics Coordinator is at the core of our operations, serving as the backbone and heartbeat of the business. This role is responsible for managing freight from order creation to final delivery while ensuring an exceptional customer experience and maximizing profitability.

You will coordinate shipments, negotiate rates, build strong client relationships, and ensure all loads are executed efficiently and on time. Success in this role requires urgency, precision, strong communication, and a proactive, solution-oriented mindset.

Schedule

Monday to Friday, 8:30 AM to 5:00 PM
Training provided

Key Responsibilities

Customer Service and Account Management

  • Provide an exceptional customer experience at all times
  • Respond to customer inquiries within 5 to 10 minutes with either a complete answer or a realistic timeline for resolution
  • Build and maintain strong client relationships through regular communication
  • Act as the primary point of contact for key accounts
  • Provide proactive updates on shipments, delays, or issues
  • Conduct monthly client check ins to gather feedback and identify growth opportunities
  • Identify and pursue new business opportunities, including quoting new lanes and increasing rates where applicable

Order Processing and Dispatch

  • Create and manage orders, including pickup and delivery appointments
  • Ensure all shipment details and costs are accurately entered into the system
  • Dispatch and cover all loads on the same day they are received
  • Track shipments from pickup to delivery, ensuring timelines are met
  • Notify customers immediately of any delays or issues
  • Close loads promptly upon delivery to enable timely billing
  • Upload all required documentation to the system

Rate Management and Carrier Coordination

  • Handle incoming rate requests from the sales team
  • Provide quotes within 25 minutes, with exceptions for over dimensional or remote loads
  • Negotiate competitive rates with carriers while maintaining profitability
  • Source, vet, and onboard carriers that meet company standards
  • Maintain accurate win and loss tracking reports for rate requests and opportunities

Profit Maximization

  • Monitor margins and adjust pricing strategies as needed
  • Apply and communicate accessorial charges such as wait time or after-hours service
  • Collaborate with accounting on billing and collections when required

Shipment Tracking and Issue Resolution

  • Manage, track, and trace time sensitive shipments
  • Ensure all freight is picked up and delivered on time
  • Resolve transportation issues quickly and effectively
  • Process overage, shortage, and damage cases with proper documentation
  • Communicate issues to customers immediately and initiate claims with carriers when necessary

Requirements

  • Strong communication skills, both verbal and written. English required
  • Experience in logistics is required
  • Experience in a 3PL is required
  • Experience handling spot quotes, including pricing, negotiating rates, and responding to time sensitive requests in a fast paced environment.
  • Excellent customer service mindset with strong relationship building skills
  • Ability to work in a fast paced, high pressure environment
  • Strong attention to detail and organizational skills
  • Ability to manage multiple shipments and priorities simultaneously
  • Proficiency in Microsoft Office, especially Excel

Core Competencies

  • Sense of urgency and accountability
  • Problem solving mindset
  • Team player with the ability to work independently
  • High level of professionalism and reliability
  • Positive attitude and ability to perform in a dynamic environment

What We Offer

  • Competitive base salary
  • Benefits package
  • Training and development opportunities
  • A dynamic and fast-growing work environment

Should this opportunity be of interest to you and you meet all the requirements, please send us your resume, it will be a pleasure to speak to you.

Carrier Sales, Negotiation, Sales, Business Development Representative, Logistics, trucking, open deck, closed van, transportation, flatbed, step deck, double drop, dry van, 3PL, 3p

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Work from home

Experience:

  • high call volume / transactional business environment: 2 years (preferred)
  • Customer service: 2 years (preferred)
  • Spot quotes: 3 years (preferred)
  • Transportation planning: 3 years (preferred)
  • 3PL: 2 years (required)
  • Logistics: 2 years (required)

Language:

  • English (required)

Work Location: Hybrid remote in Surrey, BC (V3S)

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