Field Support Representative jobs

Requisition ID: 1703

Location:
Toronto, Ontario, Canada, M4X 1P5

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Job Type: Part-Time
Who We Are

Draught Services, a division within The Beer Store, is Canada’s oldest and largest draught service and equipment company established since 1947. We work with Brewers and Licensees towards the common goal of promoting the highest quality draught beer experience through industry leading installation, global partnerships, and an established US and Canadian dealer network. We offer nationwide installation, system cleaning and service, and support and offer Canada’s premier Keg repair service. #TBS123

The Role

We are currently searching for a Field Service Representative in the Downtown Toronto area, reporting to the Field Supervisor. This vacancy is a part-time role, however up to 40 hours a week can be expected. The expected hours for this position are within a Monday to Friday, 6:00AM to 5:00PM daytime window. Hours subject to change based on business needs.

Location

Servicing Downtown Toronto area

What You'll Be Doing
Carry out line cleaning and service in assigned geographic area. Maintain and grow, line cleaning customer base provide on demand service as required
Install beverage dispensing systems as per company standards
Troubleshoot and repair draught services problems and issues to ensure customer satisfaction. Plan and organize efficient schedule to maximize return on investment.
Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory
Use knowledge of systems design and installation technics to build and install beverage systems
Maintain route schedule by means of record keeping and ensuring work orders are up to date
Visits to new licensee customers and/or existing establishments who currently do not subscribe to our services
Complete all invoicing in a timely manner adhering to company policy
Maintain sufficient inventory levels for service area. Ensure inventory accuracy reconciliation
Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience
Education
Must have completed High School and/or GED equivalent
Valid 'G' class drivers license required
Experience
A background in Mechanical/Trades is preferred but not required
Skills
Self-starter who can work independently with minimal supervision
Basic accounting knowledge with good computer skills (Microsoft office, outlook, Windows and Excel)
Ability to troubleshoot mechanical systems
Ability to use various hand tools, working from heights (ladders, lifts), and physically fit and capable to lift heavy materials (75lbs)
Able to work a flexible schedule with occasional overnight, on-call and overtime as needed
Ability to prioritize and multi-task in a fast-paced environment.
Compensation

Salary range? Yup, we’ve got one: $18.62–$23.28 CAD per hour. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together.

What We Offer

Equal Opportunity Employer

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.