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    • Previous security, concierge, customer service, or residential building experience preferred.
    • Maintain confidentiality and comply with all building policies,…
    • Coordinate visitor access and assist residents with building-related questions.
    • Monitor common areas and amenities to ensure compliance with building policies.
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    • Answers residents’ general inquiries about living in their suite, building and community.
    • Assists the Building Manager in day-to-day operations of the building.
    • Monitor and control access to the building, ensuring security protocols are followed.
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    • Residential building concierge: 3 years (required).
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    • Sweep, mop and vacuum weekly.
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    • Refresh common areas and remove garbage from entry points and throughout the building.
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    • Experience in building maintenance and willingness to do general cleaning of common areas.
    • Knowledge of plumbing, electrical, air conditioning and painting.
    • We are seeking a dependable and professional Head Concierge for a 33-storey residential strata building with 239 units, located in Vancouver.
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    • Issue and receipt of keys to trades, building staff and contractors.
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    • The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner.
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    • Répondre aux plaintes des locataires (bruit, sécurité, etc.).
    • Issue and receipt of keys to trades, building staff and contractors.
    • Controlling all vehicles and pedestrian traffic entering the property.
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Job Post Details

Paragon Security logo
Security Guards / Concierge Positions - Residential Buildings
Paragon Security
·
3.4
North York, ON M2K 1E3
$18–$20 an hour
Permanent, Full-time
Apply now

Job details

$18–$20 an hour
Vision care, Dental care, Life insurance, Extended health care
Permanent, Full-time
Weekends as needed, Evenings as needed, Night shift, Holidays
North York, ON M2K 1E3

Full job description

Why Paragon?

Paragon Security, Canada’s largest family-owned security company, is uniquely designed to ensure our guards succeed. Your success is our success.

Are you looking for a career in the security industry? A steppingstone into the world of policing? A place to call home while you upgrade your education? Be a part of a winning team, click Apply Now and join the Paragon family today!

Benefits:

  • Competitive pay
  • Career advancement opportunities
  • Continuous support from a Career Centre representative to ensure success
  • Life, Medical, Dental and Vision Insurance
  • Company wide Recognition Program
  • Overtime Pay

Role & Responsibilities:

  • Monitor building entrances, exits, common areas, parking areas, and security systems.
  • Control and verify access for residents, visitors, contractors, and delivery personnel.
  • Provide professional and courteous concierge services to residents and guests.
  • Monitor CCTV and respond appropriately to security concerns, alarms, emergencies, and incidents.
  • Conduct building patrols and report suspicious activity, safety hazards, maintenance issues, or property damage.
  • Maintain accurate daily logs, visitor records, incident reports, and shift handover notes.
  • Manage deliveries, visitor registration, elevator bookings, move-ins/move-outs, and amenity access as required.
  • Respond to resident inquiries and concerns and escalate issues to management when appropriate.
  • Follow emergency procedures and coordinate with emergency services, property management, and contractors as required.
  • Maintain confidentiality and comply with all building policies, procedures, and safety requirements.

Minimum Requirements:

  • Valid Ontario Security Guard Licence
  • Previous security, concierge, customer service, or residential building experience preferred.
  • Excellent communication, customer service, and interpersonal skills.
  • Strong observation, judgment, problem-solving, and attention to detail.
  • Professional, reliable, courteous, and able to remain calm under pressure.
  • Basic computer and security-system skills.
  • First Aid/CPR certification.
  • Ability to work independently and as part of a team.
  • Availability to work days, evenings, overnight shifts, weekends, and holidays.

This job posting is for an existing vacancy.

Not qualified for this position? Please return to our company’s Indeed profile and apply to another role!

https://ca.indeed.com/cmp/Paragon-Security-1/jobs

"Paragon Security is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request and all reasonable measures will be taken to accommodate the needs of the applicant through the interview process and while employed.”

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Application question(s):

  • How many hours can you work per week?
  • Can you work all types of schedules including night shifts?
  • What is your postal code?
  • Are you currently in school or returning to school in January 2027?

Experience:

  • Security Guard or Concierge: 1 year (preferred)

Licence/Certification:

  • Ontario Security Guard Licence (required)

Work Location: In person

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