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    • Manage incoming service requests from customers and authorities.
    • Previous dispatch experience is mandatory.
    • Collaborate with management, dispatch, and office…
    • Excellent customer service and communication skills.
    • Monitor shipments and proactively resolve issues to maintain excellent customer service.
    • Maintain accurate records and update dispatch systems regularly.
    • Book loads and negotiate rates with brokers and customers.
    • Strong English and Punjabi Spoken.
    • Answer incoming phone calls and provide professional customer service.
    • Schedule and dispatch local fuel trucks to meet customer needs.
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    • The Dispatcher is responsible for coordinating the activities of FGI products/shipments while maintaining strong relationships with drivers and coordinate them…
    • Conduct our operations in a way that protects the safety and health of our operators, public and clients.
    • Ensure of operators with regular and consistent job-…
    • Minimum of 1 year of experience in dispatch.
    • Experience with a computerized dispatch system such as TMW Truckmate would be an asset.
    • Advise customers with various options for service levels vs prices.
    • Working with dispatch and dock team to communicate shipment activity/status.
    • Utilizing the service scheduler to prioritize and schedule appointments days or weeks in advance.
    • As the Service Dispatcher you will be responsible for the…
    • Communicate shipment updates to customers professionally and clearly.
    • Opportunity to grow into senior dispatch or operations roles.
    • New and well maintained fleet to serve our clients.
    • Competitive Pay in the industry.
    • We are currently hiring Full Time Experienced Dispatcher for *Calgary…
    • Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
    • Company Holidays and Paid Time Off.
    • Répartition des chauffeurs longue distance et des chauffeurs local.
    • Coordination et optimisation des cueillettes et des livraisons.
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Job Post Details

Dispatcher - job post

Deck It Towing, Heavy Haul & Hotshot
2.7 out of 5 stars
Grande Prairie, AB
$95,000–$120,000 a year - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $95,000–$120,000 a year

Job type

  • Full-time

Shift and schedule

  • 10 hour shift
  • Night shift
  • On call

Location

Grande Prairie, AB

Full job description

Dispatcher – Towing & Heavy Haul Operations

Company: Deck It Towing and Hauling Ltd.
Location: Grande Prairie, Alberta (Office-based with limited remote work)
Employment Type: Full-Time

Position Overview

Deck It Towing and Hauling Ltd. is a high-volume towing and heavy haul trucking company serving Northern Alberta and surrounding regions. We are seeking an experienced Dispatcher to join our operations team. This position is operationally critical and requires reliability, decisiveness, and proven dispatch experience.

Compensation & Schedule

  • Annual Compensation: $95,000 – $120,000, dependent on experience, rotation, and schedule
  • Rotation: Flexible (days, nights, holidays, and on-call as required)
  • Expected Hours: 10 hours per day
  • Vacation Pay: 4%
  • Health Benefits: Not included

Work Arrangement

  • Primary work location is in-office
  • Expected 10 hours per day
  • Limited work-from-home flexibility may be available based on operational requirements and performance

Key Responsibilities

  • Dispatch and coordinate towing, recovery, and heavy haul units
  • Maintain clear, continuous communication with drivers
  • Monitor truck locations, job status, and schedule changes
  • Manage incoming service requests from customers and authorities
  • Ensure accurate job tracking, documentation, and internal reporting
  • Collaborate with management, dispatch, and office teams to optimize operations
  • Make sound decisions in time-sensitive and high-pressure situations

Required Qualifications

  • Previous dispatch experience is mandatory
  • Experience in towing and/or heavy haul operations required
  • Strong communication, organizational, and multitasking skills
  • Ability to perform in a fast-paced, 24/7 operational environment
  • High attention to detail and strong problem-solving ability
  • Proficiency with dispatch software, GPS tracking, and digital communication tools
  • Dependable, accountable, and professional

What We Offer

  • Competitive compensation based on experience and rotation
  • Flexible scheduling within operational needs
  • Stable, long-term role with a growing company
  • Direct involvement in day-to-day operations of a respected regional carrier

Job Type: Full-time
Work Location: In person (Clairmont Office) with limited remote flexibility

Job Type: Full-time

Pay: $95,000.00-$120,000.00 per year

Work Location: In person

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