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Desktop Support Engineer jobs in Calgary, AB

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    • Network support: 5 years (preferred).
    • We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client…
    • Remote Support: Experience using remote desktop and remote support tools.
    • Organization: Strong time-management and organizational skills, with the ability to…
    • May require off hours support.
    • The remaining 2 days a week will be in office dealing with customers including support through email, support tickets and phone…
    • The role will also include providing service and technical support to existing customers, including troubleshooting, system maintenance, programming adjustments…
    • Previous field support or desktop support experience.
    • Demonstrated experience independently managing technical support activities.
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    • Provides technical support to end users when applicable.
    • Company Holidays and Paid Time Off.
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    • An employee assistance program including psychological, financial, and legal support.
    • Troubleshoot Windows server issues within the infrastructure support scope and document issues requiring AltaGas or Qualys support.
    • Pay: $60.00-$73.46 per hour.
    • Provides technical support to end users when applicable.
    • Colleague is key interface for the provision of technical support and training for the customer and as…
    • Provides technical support to end users and field labour when applicable.
    • In this position, you are responsible for providing customer and technical support for…
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    • System level activities required to support the following software above, this includes activity items such as:
    • Build strong cross-functional partnerships and support senior technicians with onboarding, ordering, projects and workflow coordination.
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Job Post Details

Network Support Analyst - job post

Ironclad TEK Inc.
Calgary, AB
$60–$75 an hour - Full-time

Job details

Pay

  • $60–$75 an hour

Job type

  • Full-time

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Network Consultant (Contract Opportunities)
Ironclad TEK Inc. – Calgary, AB (Onsite)

Ironclad TEK is seeking experienced Network Consultants who thrive in fast-paced, technically challenging environments and are passionate about delivering high-quality solutions for enterprise clients.

We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client support, project delivery, and pre/post-sales engagements, as well as internal initiatives. Engagements range from full-time (40 hours/week) assignments to more flexible, project-based roles depending on client and business needs.

As part of our Consulting Services team, you will play a key role in designing, validating, and implementing network solutions across a diverse range of technologies and vendors, including:

  • Extreme Networks (formerly Avaya/Nortel)
  • Cisco
  • Fortinet
  • Check Point
  • Aruba
  • Juniper
  • Palo Alto Networks
  • Radware
  • And others

Key Responsibilities

  • Architect and implement network solutions ranging from straightforward deployments to complex, multi-site environments
  • Engage directly with clients to manage project delivery, expectations, and technical outcomes
  • Support integration across infrastructure domains, including networking, security, wireless, servers, and storage
  • Contribute to pre-sales and solution validation activities as required

Qualifications

  • 5+ years of hands-on experience in network engineering or consulting roles
  • Proven experience working with enterprise networking technologies and multi-vendor environments
  • Strong client-facing skills, with the ability to manage implementations end-to-end
  • Background in consulting firms, value-added resellers (VARs), or large corporate IT environments is preferred
  • Familiarity with Managed Service Provider (MSP) or IT operations models is an asset

What We Offer

  • A highly collaborative, team-oriented environment focused on technical excellence
  • Exposure to diverse client environments and challenging projects
  • A culture that supports performance, growth, and continuous learning

Location Requirement: Local candidates only (Calgary-based)
Work Arrangement: Onsite (not remote)

Job Type: Full-time

Pay: $60.00-$75.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Flexible language requirement:

  • French not required

Experience:

  • Network support: 5 years (preferred)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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