Design Associates jobs

About Us

Moe’s Home Collection - Design made simple for the modern home. Our passion lies in furniture and design and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We are entrepreneurial. We challenge the status quo, are not afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities. We are a people-first company and what we do wouldn’t be possible without our customers. For this reason, we like to say that our collections are always customer curated.

Sundays – Founded on the expertise of Moe’s, Sundays was created with a focus on comfort, quality, and ease. We create beautiful, durable pieces designed for real life, crafted from solid wood, performance fabrics, and materials chosen to last. With a cohesive collection that feels effortless and lived-in, Sundays is available online and through retail locations across Canada and the US, offering free shipping and complimentary assembly on large items.

Hetta - Launched as a sister company to Sundays, Hetta creates furniture to grow with, gather around, and pass down. Grounded in tradition, the collection balances timeless forms with modern comfort and function. Defined by craftsmanship and high-quality materials, Hetta pieces are made to feel warm and enduring for generations. Hetta is available online, with free delivery and complimentary assembly on large items.

The mission of the Retail Sales Team is to provide outstanding service to our customers and become ambassadors for the Moe's, Sundays and Hetta brand at our newly renovated Terminal Showroom located at 1728 Glen Drive in Vancouver.

Reporting directly to the Retail Manager, the Design Consultant will bring their passion, eye for design, and genuine desire to help our customers transform their homes, while exceeding sales expectations in a strong team environment.

DUTIES & RESPONSIBILITIES:

• Provide sincere, friendly, and energetic customer service by exemplifying world-class service standards.
• Maximize company sales growth and profitability using creative selling skills, teamwork, and customer service, delivering an engaging experience to every customer, every time.
• Utilize effective selling techniques to build multiple sales and increase profitability.
• Demonstrate comprehensive product knowledge, including features and benefits and remain up to date with our growing array of products.
• Motivate self to stay accountable to individual sales and service goals, as determined by store management.
• Maintain strong relationships with existing customers, as well as prospect for new customers.
• Support and actively utilize customer acquisition methods available to the store.
• Assist in implementation and maintenance of visual merchandise presentation and signage.
• Uphold store maintenance and cleanliness standards.
• Promote a strong sense of teamwork by working together effectively, respectfully, and efficiently with all associates.
• Associates are required to perform other related functions as assigned.
• Help with furniture moves.
• Keep the parking lot clear of debris.
• Perform other duties as assigned by store manager.

SKILLS & QUALIFICATIONS:

• High school diploma required.
• At least one year in a customer service role; retail experience preferred.
• Self-efficient, organized, detail oriented, and able to work in a fast-paced environment.
• Strong written and verbal communication skills in English (additional language an asset), and good arithmetic skills.
• Exceptional interpersonal skills; team player with an upbeat and helpful attitude.
• Enjoys the challenge of multitasking and working with more than one set of customers at a time.
• Ability to move/lift to 50lbs.
• Must be able to work weekends.

WHAT WE OFFER: 

• A competitive salary plus commission
• Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources and support.  
• Modern, casual, and open office with views of downtown Vancouver and the North Shore mountains 
• Stocked kitchen with snacks, fresh fruit, coffee and tea  
• Free electric vehicle charging at our head office  
• Generous product discounts for yourself, friends and family 
• Professional development opportunities  
• In-office employee only gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto)  

Pay range for this role is $20-$30 per hour inclusive of commission.

Pay: $20.00-$30.00 per hour

Benefits:

• Company events
• Extended health care
• On-site gym
• On-site parking
• Paid time off
• Store discount
• Vision care

Work Location: In person